NTI Boiler Services, Repairs, Installations, and Part Replacements in Metro Vancouver
When it comes to premium, energy-efficient boiler systems, NTI (NY Thermal Inc.) is one of the leading names in North America—trusted by homeowners, strata managers, and commercial property owners throughout British Columbia. At ROMA Heating & Cooling, we specialize in the complete lifecycle of NTI boilers, from initial system design and installation to diagnostics, urgent repairs, regular servicing, and genuine NTI part replacements.
With over 25 years of experience in Metro Vancouver, ROMA is proud to be a reliable and responsive partner for NTI boiler owners across the region. Our Red Seal–certified technicians are trained in NTI’s advanced hydronic heating technology, and we stay current with evolving models like the NTI FTVN Series, TRX Series, and TFTN condensing boilers.
Whether your NTI boiler is in a residential home in Burnaby, a multi-family strata in Vancouver, or a commercial building in Surrey, we offer tailored, code-compliant services to ensure your heating system runs efficiently, safely, and without interruption.
The Importance of Proper NTI Boiler Service in British Columbia’s Climate
The West Coast is known for its long, wet winters and fluctuating shoulder seasons. Efficient home and building heating is not just a luxury—it’s a necessity. Boilers are a particularly popular choice in the Lower Mainland due to their ability to deliver silent, even, and consistent heating through hydronic systems (baseboards, radiant floors, radiators, or fan coils).
But to function correctly—especially high-efficiency condensing models like NTI—your boiler needs routine expert care, proper ventilation design, and regular component checks. Poor maintenance or inexperienced repair attempts can result in:
- Loss of energy efficiency
- Unusual noises or water leaks
- Sudden shutdowns or lockouts
- Corrosion due to condensation build-up
- Failed sensors, gas valves, or ignition units
- Dangerous carbon monoxide buildup from improper venting
That’s why choosing a local, experienced HVAC company like ROMA is essential. We understand the unique heating demands of Metro Vancouver’s homes, and we offer fast, professional service across the region.
Full-Spectrum NTI Boiler Repair Services in Metro Vancouver
When your NTI boiler isn’t performing as expected—or has stopped working altogether—ROMA Heating & Cooling provides rapid-response diagnostic and repair services. Our trained HVAC technicians are deeply familiar with NTI’s system architecture, error code protocols, and control logic.
We service all NTI residential and commercial models, including:
- NTI FTVN Series (wall-hung condensing combi boilers)
- NTI TRX Series (stainless steel heat exchangers with integrated Wi-Fi)
- NTI TFT Series (floor-standing, modulating condensing boilers)
- NTI TX Series (non-condensing cast iron models)
Common NTI Boiler Issues We Repair:
1. No Heat or Inconsistent Heating Output
Often caused by circulation pump failure, sensor errors, or flame detection faults. We perform full diagnostics and component testing.
2. NTI Error Codes (e.g., E10, E28, E04, E19, E45)
We decode and resolve NTI boiler faults like ignition failure, flue sensor issues, low pressure lockouts, condensate line blockages, and more.
3. Low or Fluctuating Boiler Pressure
This can indicate a leak, expansion tank failure, or automatic air vent problems. We’ll isolate and resolve the root cause.
4. Water Leaks or Dripping from the Boiler Unit
Condensate drain clogs, cracked heat exchangers, or pump seal failures can result in water pooling near your boiler. Immediate attention is required to avoid water damage and system corrosion.
5. Loud Noises or “Kettling”
If your boiler is making banging, hissing, or gurgling sounds, this could point to scale buildup in the heat exchanger or trapped air in the system.
6. Intermittent Lockouts or Boiler Cycling
Frequent on-off cycling shortens component lifespan and may be related to improper system balancing or failed sensors.
Emergency NTI Boiler Repairs – 24/7 Service Across the Lower Mainland
Boiler breakdowns often happen when you need heat the most—in the middle of a cold snap, during the night, or right before guests arrive. That’s why ROMA Heating & Cooling offers 24/7 emergency boiler repair services for NTI systems in Metro Vancouver.
Our rapid-response repair team is available to dispatch to:
- Vancouver
- Burnaby
- Richmond
- North Vancouver
- West Vancouver
- Surrey
- Coquitlam
- Port Coquitlam
- New Westminster
- Langley
- Maple Ridge
- Abbotsford
- Delta
- White Rock
- Chilliwack
No matter the time or day, we arrive with the right tools, diagnostic equipment, and frequently used NTI boiler parts to restore your heating fast.
Scheduled NTI Boiler Maintenance Plans for Homes and Strata Properties
To maintain optimal performance, safety, and longevity, NTI recommends annual service inspections performed by certified HVAC professionals. ROMA’s NTI boiler maintenance plans are structured to deliver peace of mind and lower your heating costs through proactive care.
Our NTI Boiler Maintenance Service Includes:
- Full inspection of heat exchanger, burners, and combustion chamber
- Cleaning of flue vents and condensate trap
- Pressure and temperature calibration
- Flame signal and ignition system check
- Pump, valve, and expansion tank inspection
- Ventilation and CO monitoring
- Software update (for smart-enabled NTI models)
We also create custom maintenance schedules for strata corporations, rental properties, and commercial facilities using multiple NTI units.
NTI Boiler Part Sourcing and Replacement in Vancouver & Surrounding Cities
Finding reliable replacement parts for high-performance boiler systems is not always easy—especially if your model is several years old. ROMA Heating & Cooling maintains close supplier relationships and access to NTI’s complete OEM parts catalog, ensuring fast part turnaround and exact-match compatibility.
We Source and Replace the Following NTI Boiler Parts:
- Control boards and system sensors
- Flame rods and spark igniters
- Gas valves and pressure switches
- Venting elbows and pipe kits
- Pumps and circulating assemblies
- Expansion tanks
- Heat exchangers and gaskets
- Condensate drains and float switches
- User interface panels and display screens
In most cases, we can source parts within 24–48 hours and complete installation during the same visit, minimizing downtime for homeowners and businesses alike.
Professional NTI Boiler Installation & System Replacement
If your current NTI boiler is outdated, undersized, or failing frequently, we offer complete boiler replacement and upgrade services with the latest NTI models. As a trusted NTI installer in the Lower Mainland, ROMA handles:
- System design and load calculation
- Product recommendations based on building size and use
- Proper venting and drainage design
- High-efficiency piping and zoning
- Smart thermostat and Wi-Fi integration
- Rebate qualification assistance (FortisBC, CleanBC, BC Hydro)
Popular NTI Models We Install:
- FTVN150C – Combi boiler for heating and on-demand hot water
- TRX Series – Smart-enabled wall-hung boiler with stainless steel heat exchanger
- TFT110 – High-capacity floor model for large homes or light commercial spaces
- FTV110N – Compact model ideal for townhomes, condos, and small family homes
ROMA also offers financing options, transparent quotes, and rebate assistance for qualifying installations through FortisBC and CleanBC programs.
FortisBC Rebates for NTI Boilers
When upgrading to a high-efficiency NTI boiler, Metro Vancouver residents can take advantage of energy rebates, including:
- Up to $1,000 back on a qualifying condensing boiler installation
- Additional rebates for combining space and water heating
- Bonus offers for ENERGY STAR–certified equipment
ROMA will help you navigate the application process, ensure your NTI model is eligible, and submit all required documentation to FortisBC or CleanBC on your behalf.
Why Choose ROMA for NTI Boiler Service in Metro Vancouver?
Choosing the right HVAC partner makes all the difference in system reliability, long-term costs, and comfort. Here’s why thousands of homeowners and building managers across BC trust ROMA for NTI boiler service:
- Over 25 Years of Experience with hydronic heating systems
- Red Seal–Certified Technicians trained in NTI diagnostics
- Genuine NTI Parts sourced quickly and installed correctly
- 24/7 Emergency Service with fast dispatch
- Rebate Guidance for maximum savings
- Fully Insured & Licensed for residential, commercial, and strata properties
- Locally Owned & Operated – Proudly serving Greater Vancouver
Frequently Asked Questions (FAQs) About NTI Boiler Services, Repairs, Installations, and Part Replacements in Metro Vancouver
NTI (NY Thermal Inc.) boilers are known for their high efficiency and long-term reliability. Whether you’re installing a new NTI boiler, dealing with a system fault, or need scheduled maintenance, ROMA Heating & Cooling provides complete NTI boiler services across Metro Vancouver. With 25+ years of experience and certified technicians trained in NTI systems, we deliver top-tier solutions for residential, commercial, and strata properties.
• What makes NTI boilers a good choice for homes in Metro Vancouver?
NTI boilers are high-efficiency, condensing systems designed for performance and durability in cold climates like those in Greater Vancouver. With models like the FTVN and TRX Series, they provide quiet operation, smart diagnostics, and low energy usage, making them ideal for local homes and multi-family properties.
• Does ROMA Heating & Cooling install all NTI boiler models?
Yes, we install the full line of NTI boilers including the FTVN Series, TRX Series, and TFTN Series. Whether it’s for a single-family home or a commercial building, we ensure a proper, code-compliant installation tailored to your needs.
• How often should my NTI boiler be serviced?
We recommend annual servicing for NTI boilers to ensure efficiency and to avoid costly repairs. ROMA Heating & Cooling offers annual boiler maintenance plans across Metro Vancouver, including Coquitlam, Burnaby, and North Vancouver.
• What is the average cost of NTI boiler repair in Vancouver?
Most NTI boiler repairs in Vancouver range from $250 to $1,000, depending on the part and issue involved. ROMA provides free estimates and competitive pricing. Call (604) 704-0300 to book a technician.
• Do you provide 24/7 emergency repairs for NTI boilers?
Yes, ROMA Heating & Cooling offers 24/7 emergency boiler repair services throughout Greater Vancouver. Whether it’s a water leak or a no-heat situation, our technicians respond quickly—especially during winter months.
• What areas do you serve for NTI boiler services?
We serve all of Metro Vancouver including Vancouver, Burnaby, Richmond, Surrey, Langley, Coquitlam, Delta, Abbotsford, and North/West Vancouver.
• Can ROMA replace specific NTI boiler parts?
Absolutely. We stock and replace all major NTI boiler parts such as ignition electrodes, control boards, gas valves, sensors, and heat exchangers—using only OEM parts for guaranteed compatibility.
• What are common NTI boiler error codes and their meanings?
Common NTI error codes include “E10” (low water pressure), “E03” (ignition failure), and “E24” (high exhaust temperature). ROMA technicians can quickly diagnose and fix these issues on-site.
• How do I know if my NTI boiler needs a new heat exchanger?
If you notice rumbling noises, reduced heat output, or visible signs of leaking water inside the boiler cabinet, it may be time to replace the heat exchanger. We offer full diagnostics and free estimates.
• Is it worth upgrading my old NTI boiler to a newer model?
Yes, newer NTI models like the FTVN and TRX Series offer higher efficiency ratings, built-in Wi-Fi controls, and improved modulation. Upgrading can save on gas bills and improve comfort.
• Do you handle NTI boiler installations for new builds?
Yes, ROMA works with contractors, builders, and homeowners to design and install NTI boiler systems in new residential and commercial properties across the Lower Mainland.
• What’s the warranty coverage on NTI boilers?
NTI typically offers a 5- to 10-year warranty on parts and a limited lifetime warranty on heat exchangers, depending on the model and application. ROMA can help with warranty claims and replacements.
• Are NTI boilers compatible with radiant floor heating?
Yes, most NTI models are ideal for radiant floor systems. ROMA Heating & Cooling designs and installs NTI-powered radiant heating systems for homes in Richmond, Surrey, and beyond.
• Why is my NTI boiler short-cycling?
Short-cycling can result from oversized boilers, faulty thermostats, or flow rate issues. Our certified technicians will perform a system analysis to correct the problem and extend equipment life.
• Can you retrofit an existing hydronic system with an NTI boiler?
Yes, we specialize in retrofitting older boiler systems with modern NTI units. We ensure that piping, venting, and control systems are upgraded as needed to match NTI specs.
• What are the energy efficiency ratings of NTI boilers?
Many NTI models have AFUE ratings of 95% or higher, meaning they convert nearly all fuel into usable heat. This makes them eligible for rebates through FortisBC and CleanBC.
• Does ROMA offer financing for NTI boiler installations?
Yes, we offer affordable monthly financing options on boiler installations, repairs, and full system replacements. Ask about 0% interest plans when you call (604) 704-0300.
• Do you install NTI combination (combi) boilers?
Yes, ROMA installs NTI combi boilers that provide both domestic hot water and space heating. They’re ideal for smaller homes and condos with limited space.
• Why is my NTI boiler leaking water?
Leaks may come from pressure relief valves, failed gaskets, or corroded heat exchangers. It’s best to shut off the unit and call ROMA immediately to prevent water damage.
• Can I flush my NTI boiler myself?
While homeowners can drain sediment from some systems, a full power flush should be done by professionals. ROMA offers hydronic system cleaning to boost efficiency and prolong equipment life.
• How long does an NTI boiler typically last?
With proper maintenance, NTI boilers last 15–20 years or more. ROMA can assess the age and condition of your current unit and recommend repair or replacement.
• What type of fuel do NTI boilers use?
NTI boilers primarily use natural gas, but many models are propane-compatible. We ensure proper setup and venting regardless of fuel type.
• Can you install NTI boilers in apartments or condos?
Yes, we frequently install NTI units in multi-residential buildings. Our team works with property managers and strata councils to ensure minimal disruption.
• Are NTI boilers eligible for FortisBC or CleanBC rebates?
Yes, high-efficiency NTI boilers may qualify for up to $1,000 in rebates. ROMA helps homeowners complete the application process and verify model eligibility.
• How can I tell if my NTI boiler’s expansion tank has failed?
If the system pressure is fluctuating or the relief valve is dripping, the expansion tank may be waterlogged or faulty. We can test and replace it as needed.
• What’s the difference between the NTI TRX and FTVN Series?
The TRX Series includes advanced Wi-Fi-enabled controls and stainless steel fire tube heat exchangers. The FTVN Series is compact, efficient, and well-suited for tight spaces and small homes.
• Do you service NTI boilers installed by other companies?
Absolutely. ROMA Heating & Cooling services and repairs all NTI boilers—no matter who installed them. We also offer system assessments to improve performance.
• How fast can I get a technician for an NTI boiler repair in Surrey?
In most cases, we can dispatch a technician within 2–4 hours for emergency NTI boiler service in Surrey. Call (604) 704-0300 for immediate booking.
• Do you carry NTI boiler parts in stock?
Yes, we maintain an inventory of genuine NTI parts including flame sensors, control modules, pressure sensors, and heat exchangers for fast replacement.
• What’s included in your NTI boiler maintenance service?
Our annual maintenance includes full combustion analysis, system flushing, leak checks, electrical testing, and firmware updates where applicable.
• Why is my NTI boiler making banging or kettling noises?
This often indicates scale buildup in the heat exchanger or trapped air in the system. ROMA can descale the system and rebalance flow to restore quiet operation.
• Can I connect my NTI boiler to a smart thermostat?
Yes, many NTI models integrate with smart thermostats like ecobee or Nest. ROMA can help configure and optimize your heating system for smart control.
• How long does a typical NTI boiler installation take?
Most residential installations take one to two days, depending on complexity. We minimize downtime and ensure all work is code-compliant and city-permitted.
• Is it normal for my NTI boiler to run constantly in winter?
In colder months, it’s normal for high-efficiency boilers to modulate and run longer to maintain comfort. However, if it seems excessive, a system tune-up may help.
• How do I reset my NTI boiler after an error code?
Most NTI models include a reset button on the display panel. If the error persists, it’s best to call ROMA Heating & Cooling for professional diagnostics.
• Do you offer maintenance plans for NTI boilers?
Yes, we offer seasonal and annual maintenance packages for NTI systems to prevent breakdowns and keep warranties valid.
• Can I convert my standard boiler to an NTI condensing boiler?
Yes, ROMA can upgrade traditional atmospheric boilers to modern condensing NTI units, improving efficiency and reducing emissions.
• Do NTI boilers require special venting?
Yes, condensing models require PVC or CPVC venting systems. ROMA ensures proper sizing and installation to meet NTI and code requirements.
• Is a power outage dangerous for my NTI boiler?
While not dangerous, boilers will shut off during outages. ROMA offers surge protection and generator-compatible solutions for homes in rural areas like Langley or Abbotsford.
• Why is my NTI boiler not heating water fast enough?
This could be due to a faulty mixing valve, sensor issues, or undersized system. Our team will inspect and adjust your system for optimal hot water delivery.
• Can ROMA help with NTI boiler sizing for new construction?
Yes, we provide heat load calculations and system design to ensure your NTI boiler matches the building’s requirements. Accurate sizing boosts efficiency and comfort.
• How do I know if my NTI boiler is due for replacement?
If your NTI boiler is over 15 years old, frequently breaks down, or has a declining efficiency rating, it may be time to consider a replacement. ROMA offers free in-home assessments to determine if upgrading to a newer NTI model will save you money and improve comfort.
• What is included in ROMA’s free NTI boiler estimate?
Our free estimate includes a detailed site inspection, heat load calculation, recommendations on suitable NTI models, and a transparent quote covering labor, parts, and permits.
• Can ROMA troubleshoot low pressure in my NTI boiler system?
Yes, low pressure may be due to a leak, a faulty pressure relief valve, or air trapped in the system. We’ll locate the source and make necessary repairs to stabilize the system.
• Why is my NTI boiler displaying ‘E10’ error repeatedly?
The “E10” error usually indicates low system pressure. ROMA’s technicians can refill the system to the correct level and inspect for leaks or expansion tank failure.
• Do you provide NTI boiler service for commercial properties in Vancouver?
Yes, ROMA services NTI boiler systems in commercial settings such as restaurants, offices, and retail spaces throughout Vancouver and the Lower Mainland.
• What’s the cost to replace a heat exchanger in an NTI boiler?
Depending on the model, replacing a heat exchanger can cost between $900 and $2,000. ROMA always uses genuine NTI parts and offers clear pricing before starting any work.
• Why is my NTI boiler’s flame sensor failing repeatedly?
Repeated flame sensor failures may result from condensation buildup, dirty burners, or improper grounding. ROMA will inspect and correct the root cause, not just replace the part.
• Does ROMA install wall-mounted NTI boilers?
Yes, we install compact, wall-hung NTI boilers perfect for condos, townhouses, and homes with limited mechanical space.
• Can you help me compare NTI boiler models for my home?
Absolutely. We provide personalized guidance comparing TRX, FTVN, and TFTN models based on your square footage, hot water needs, and budget.
• What maintenance steps should I perform between ROMA’s service visits?
Homeowners can monitor pressure levels, listen for unusual noises, and check for visible leaks. However, internal cleaning and diagnostics should be left to pros.
• Why is my NTI boiler frequently locking out?
Frequent lockouts can stem from ignition failures, blocked venting, or sensor malfunctions. ROMA uses NTI-specific diagnostic tools to pinpoint and resolve the issue.
• Can you replace my NTI boiler’s circulation pump?
Yes, we replace failed or undersized circulation pumps with properly rated OEM parts to restore flow and heating performance.
• What venting options are available for NTI boilers in high-rise condos?
We install both direct vent and two-pipe systems that comply with building codes. Our team ensures proper termination and airflow based on NTI specs.
• How do you size an NTI boiler for radiant heating in large homes?
We calculate heat load based on floor area, insulation, number of zones, and desired temperatures. Proper sizing ensures balanced heat and lower fuel bills.
• What’s the turnaround time for NTI boiler part replacements in Metro Vancouver?
Most parts are in stock locally, allowing same-day or next-day replacements. ROMA also has priority access to NTI’s Canadian distributor network for special orders.
• Do NTI boilers qualify for federal Greener Homes rebates?
Yes, when installed as part of an energy retrofit with a heat loss report, NTI condensing boilers may qualify. ROMA can guide you through the application process.
• How long should the fan motor in an NTI boiler last?
Fan motors usually last 10–15 years. Premature failure may indicate poor maintenance or overheating, which ROMA can address during inspections.
• Do you offer boiler water treatment for NTI systems?
Yes, we provide full hydronic treatment, including demineralization and chemical cleaning, to prevent corrosion and scale buildup in NTI systems.
• Why is my NTI boiler making a whistling or hissing noise?
This could be due to air in the system, a partially closed valve, or scaling inside the heat exchanger. ROMA’s maintenance service will identify and resolve the noise source.
• Can I install an NTI boiler in a garage or utility closet?
Yes, as long as there’s proper venting and clearance, NTI boilers can be installed in various mechanical rooms. ROMA ensures code compliance and optimal placement.
• Is it safe to operate an NTI boiler with a minor leak?
No. Even small leaks can lead to corrosion or pressure loss. Call ROMA immediately for same-day diagnostics before damage spreads.
• How do I check the system pressure on my NTI boiler?
Most NTI models display system pressure on the control screen. The ideal range is typically 12–20 psi when cold. ROMA can help recalibrate pressure if needed.
• What temperature should my NTI boiler be set at?
For most homes, 160°F–180°F is standard for space heating. Lower temps can be used for radiant floors. ROMA can fine-tune the settings based on your system.
• Can you help reduce my NTI boiler’s gas consumption?
Yes, we optimize boiler settings, perform combustion tuning, and suggest smart control upgrades to improve efficiency and reduce gas usage.
• Why won’t my NTI boiler fire even though the thermostat is calling for heat?
This could be due to a sensor fault, failed ignition module, or a wiring issue. ROMA performs full control board diagnostics to identify and resolve firing problems.
• Can I install an NTI boiler alongside a solar thermal system?
Yes, NTI boilers can be integrated into hybrid systems using solar hot water as a pre-heat source. ROMA can design and install a compatible setup.
• Do you handle NTI boiler venting upgrades for older homes?
Yes, we often replace aging metal venting with high-efficiency PVC or CPVC vent systems required for NTI condensing models.
• Are NTI boilers suitable for commercial kitchens or laundromats?
Yes, NTI boilers can be used for process hot water and radiant heating in commercial spaces with high demands. We provide custom system design and sizing.
• What is the proper clearance around an NTI boiler?
Most NTI wall-hung boilers require at least 12″ clearance on the front and 6″ on sides for service access. ROMA ensures these specifications are met during install.
• Does ROMA provide combustion analysis for NTI boiler tuning?
Yes, we use digital combustion analyzers to check CO levels, oxygen, and efficiency. This service is included in all professional NTI maintenance visits.
• What is a modulation ratio and why is it important in NTI boilers?
The modulation ratio (e.g., 10:1) shows how much the burner output can vary. Higher ratios allow NTI boilers to run efficiently at low demand. ROMA ensures correct setup.
• Why is there condensation dripping from my NTI boiler vent?
Condensing boilers produce moisture. If drainage is blocked, it can drip from venting. ROMA checks and clears condensate traps and drain lines during service.
• Can I install a floor-standing NTI boiler instead of wall-mounted?
Yes, NTI also offers floor models for larger heating loads. ROMA recommends and installs the best format for your space and system needs.
• Why is my NTI boiler turning off and on rapidly?
This “short cycling” may be caused by an oversized unit or improper zone control. ROMA can assess and adjust boiler modulation settings to reduce cycling.
• How do I prevent scale buildup in my NTI boiler?
Installing a system filter and flushing the system annually can help. ROMA offers scale prevention treatments and inline filters to extend boiler life.
• Does ROMA install NTI boilers in laneway homes or coach houses?
Yes, NTI’s compact, energy-efficient models are perfect for small detached dwellings in Vancouver and Burnaby.
• Can ROMA convert my electric boiler to a gas-fired NTI unit?
Yes, we can convert your system, pending gas service availability and permit approval. NTI gas boilers are often more cost-effective for long-term heating.
• Is a backup heat source needed with an NTI boiler?
In most Metro Vancouver homes, an NTI boiler is sufficient. However, backup systems can be added for high-demand commercial setups. ROMA can advise accordingly.
• Do NTI boilers work with multi-zone heating systems?
Yes, NTI boilers are compatible with multi-zone hydronic heating. ROMA designs systems with smart zoning to ensure comfort in every room.
• How often should I replace the air vent on my NTI boiler?
Automatic air vents can last 5–10 years. If you notice air buildup or bubbling sounds, it may be time to replace them. ROMA stocks compatible parts.
• Can ROMA service NTI boilers in rural properties like Mission or Maple Ridge?
Yes, we cover outlying areas in Metro Vancouver, including Maple Ridge, Mission, and Aldergrove, with fast dispatch for NTI boiler repairs and installs.
• How can I reduce noise from my NTI boiler?
Noise could stem from vibration, air in the system, or mounting issues. ROMA offers solutions like soundproof pads and pipe insulation to quiet your system.
• Is it okay to leave my NTI boiler on year-round?
Yes, NTI boilers can run year-round for hot water production. ROMA ensures they’re tuned to switch modes efficiently between seasons.
• Can I get a service reminder for my NTI boiler maintenance?
Yes, ROMA offers automated reminders for annual NTI service so your boiler stays under warranty and in top shape.
• Why is my NTI boiler overheating?
Overheating may be due to blocked flow, a failed thermostat, or pump issues. We’ll inspect and correct overheating risks promptly.
• Can I use glycol in my NTI hydronic heating system?
Yes, glycol antifreeze can be used, especially in systems exposed to freezing. ROMA installs glycol-safe NTI systems with proper mixture ratios.
Get Your NTI Boiler Serviced or Replaced Today
Whether you need a routine tune-up, a last-minute repair, or a full NTI boiler replacement, ROMA Heating & Cooling is here to help. We service homes, condos, townhouses, rental buildings, strata properties, and commercial facilities across Metro Vancouver and the Fraser Valley.
Call us today at (604) 704-0300 or email info@romaheating.ca to speak to a technician or book a site inspection.
Looking for more information? Visit our [boiler services page] or [contact page] to get started.
Explore every NTI service — installation, repair, replacement, parts and emergency — in our NTI Boiler hub for Greater Vancouver.
What Greater Vancouver Homeowners Say
“Nelson worked hard to get the NTI unit fixed. He was always polite, courteous and on time.”
“As always Nelson was super efficient. Showed up on time and was quick to work. I had a full maintenance done on the fireplaces and furnace. He was awesome. I won’t use anyone else.”
“Excellent service. Andy had a spare Carrier inducer with him which saved us time.”
“Was very prompt to respond to our issues. Technician was scheduled for the day following my initial call.”
“Very professional heating company. Price is reasonable, excellent work.”
“Highly recommend this company. It was a pleasure dealing with Shawn and Nelson.”
“Professional and courteous technicians with attention to detail and customer needs.”
“Always great, friendly service. Serviced the hot water on-demand system. Honest and informative. Thanks!”
“Speedy response time, honest, and professional service from start to finish.”
Why Greater Vancouver Trusts ROMA Heating & Cooling
ROMA Heating & Cooling has installed, repaired and maintained heating and cooling systems across Metro Vancouver since 1999. Our team are TSBC-licensed gas fitters (Gas LGA0202903) and Red Seal-trained technicians — licensed, bonded and insured — and we back every job with upfront, flat-rate pricing and a 100% satisfaction guarantee. We hold a 4.8★ rating from 221+ Google reviews.
- Authorized for 30+ brands (Lennox, Carrier, Viessmann, Navien, Rheem & more)
- Upfront flat-rate pricing — no overtime or hidden fees
- Free, no-obligation estimates on new installations
- Locally owned & operated in Burnaby, BC
No Hidden Fees
Our service rates are transparent and easy to understand. You approve upfront, flat-rate pricing before we start — so you never get a bill you didn’t expect.
Licensed & Bonded
ROMA is a TSBC-licensed gas contractor (Gas LGA0202903). Our technicians are bonded, insured and Red Seal-trained — qualified for any heating or cooling system.
Free Estimates
We offer free, no-obligation estimates on new installations — furnaces, boilers, heat pumps, air conditioners, tankless and hot-water tanks.
ROMA Heating & Cooling is a trusted HVAC contractor serving Metro Vancouver since 1999. We specialize in furnace repair, heat pump installation, boiler services, air conditioning, and emergency heating solutions for residential, commercial, and government clients. Available 24/7, our certified technicians deliver fast, reliable, and affordable HVAC services across Greater Vancouver.

