Greater Vancouver’s Trusted HVAC Experts Since 1999 · 4.8★ (221 reviews)

Customer Reviews — ROMA Heating & Cooling

TSBC-Licensed Gas Contractor · Gas LGA0202903Licensed, Bonded & InsuredServing Greater Vancouver since 19994.8★ (221 Google reviews)
Speak with a licensed ROMA technician todayCall (604) 704-0300Free Estimate

Read what Greater Vancouver homeowners say about ROMA Heating & Cooling’s furnace, boiler, heat-pump, AC and water-heater services. All reviews are real and sourced from Google.

Reviewed by the ROMA Heating & Cooling team — TSBC-licensed gas contractor (Gas LGA0202903), bonded & insured, serving Metro Vancouver since 1999. This page was refreshed in September 2026 for the current heating season. Need a second set of eyes? Call (604) 704-0300.

In our service experience, the guidance above holds for most gas equipment in the Lower Mainland — soft water means magnetite sludge and sediment are the real wear factors, not scale. Every system differs; confirm details against your own manual or a licensed technician.

What Greater Vancouver Homeowners Say

4.8/5 from 221+ verified Google reviews

“Nelson worked hard to get the NTI unit fixed. He was always polite, courteous and on time.”

Chris Tipple · Verified Google review

“As always Nelson was super efficient. Showed up on time and was quick to work. I had a full maintenance done on the fireplaces and furnace. He was awesome. I won’t use anyone else.”

Tammy D · Verified Google review

“Excellent service. Andy had a spare Carrier inducer with him which saved us time.”

Steven E · Verified Google review

“Was very prompt to respond to our issues. Technician was scheduled for the day following my initial call.”

jason l · Verified Google review

“Very professional heating company. Price is reasonable, excellent work.”

Jessica Feng · Verified Google review

“Highly recommend this company. It was a pleasure dealing with Shawn and Nelson.”

Charlotte Stipp · Verified Google review

“Professional and courteous technicians with attention to detail and customer needs.”

Ted Laursen · Verified Google review

“Always great, friendly service. Serviced the hot water on-demand system. Honest and informative. Thanks!”

Wah Gee · Verified Google review

“Speedy response time, honest, and professional service from start to finish.”

Lauren McCaughey · Verified Google review

Read more reviews Call (604) 704-0300

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4.8★ from 221+ Google reviews · Licensed & insured · TSBC LGA0202903

Prefer to talk now? Call (604) 704-0300

Why Greater Vancouver Trusts ROMA Heating & Cooling

ROMA Heating & Cooling has installed, repaired and maintained heating and cooling systems across Metro Vancouver since 1999. Our team are TSBC-licensed gas fitters (Gas LGA0202903) and Red Seal-trained technicians — licensed, bonded and insured — and we back every job with upfront, flat-rate pricing and a 100% satisfaction guarantee. We hold a 4.8★ rating from 221+ Google reviews.

  • Authorized for 30+ brands (Lennox, Carrier, Viessmann, Navien, Rheem & more)
  • Upfront flat-rate pricing — no overtime or hidden fees
  • Free, no-obligation estimates on new installations
  • Locally owned & operated in Burnaby, BC

No Hidden Fees

Our service rates are transparent and easy to understand. You approve upfront, flat-rate pricing before we start — so you never get a bill you didn’t expect.

Licensed & Bonded

ROMA is a TSBC-licensed gas contractor (Gas LGA0202903). Our technicians are bonded, insured and Red Seal-trained — qualified for any heating or cooling system.

Free Estimates

We offer free, no-obligation estimates on new installations — furnaces, boilers, heat pumps, air conditioners, tankless and hot-water tanks.

4.8Based on 221+ Google reviews

Real, verified reviews from Greater Vancouver homeowners. ROMA Heating & Cooling has earned a 4.8★ rating from 221+ Google reviews for honest, licensed furnace, boiler, heat-pump, AC and water-heater service since 1999.

Chris Tipple3 days ago
Nelson worked hard to get the NTI unit fixed. He was always polite , courteous. and on time.
Tammy D3 days ago
As always Nelson was super efficient. Showed up on time and was quick to work. I had a full maintenance done on the fireplaces and furnace. He was awesome. I won’t use anyone else.
JR2 weeks ago
Technicians arrived right on time and were able to diagnose and fix the issue very quickly. Thanks!
Randy W2 weeks ago
I needed to replace my furnace and hot water tank. Nelson provided the estimate and was very professional and took the
Perkin Lai3 weeks ago
We had a commercial hot water tank with no pilot light and not firing up. Quick search of googlw suggested ROMA heating,
Robert Dworschak4 weeks ago
The service was timely and expertly done from the quote through the installation
Charles Lui4 weeks ago
The service persons seem to be knowledgeable. They service our hot water boiler and
Steven E6 weeks ago
Excellent service. Andy had a spare Carrier inducer with him which saved us time.
Alan Info7 weeks ago
We had a 12 year old Navien Combi Hot water heater and boiler that started to have error messages, E001. Roma arranged
Ralph Proceviat8 weeks ago
Thanks to the great team and service from Roma Heating - from the office contact, to the initial visit providing
Sébastien Hebert8 weeks ago
5 Stars service! My fireplace had issues and needed to service my furnace. Roma was on time and they were able to fix the issues. Very happy
Blair Jarvis8 weeks ago
Nelson delivered good service and provided information and suggestions about my furnace and water heater.
Bill Robinson8 weeks ago
Shawn and Bob were diligent and hard working and were a pleasure to have in our home
jason l10 weeks ago
Was very prompt to respond to our issues. Technician was scheduled for the day following my initial call. Roma service
Jessica Feng10 weeks ago
very professional heat company. price is reasonable, excellent work.
Charlotte Stipp10 weeks ago
Highly recommend this company. It was a pleasure dealing with Shawn and Nelson. They are very knowledgeable and did a
James W.10 weeks ago
ROMA’s team was professional, responsive and customer focused during the entire boiler and hot water tank replacement
Erik Johannes12 weeks ago
Roma has been doing annual checks and cleaning of my gas furnace and water heater for years. Always on time, quick and
Read more ROMA Heating reviews (79 more)
Jay Collins17 weeks ago
The best! On time, efficient sn communicative. Thanks Tom
Rizwan Kheraj17 weeks ago
Good work done by the 2 hot water heater specialists in fixing the pipes and draining the boiler.
David Jones18 weeks ago
Fast, punctual, and did a good install. Looks and works much better better than previously. Cleaned Up well when they were done
Laurent Dobuzinskis21 weeks ago
Friendly and competent; installed a new tankless water heater very promptly and without any delay, after the old one failed.
Cam Frewin22 weeks ago
Great service and value for money. Easy to book.
Ted Laursen22 weeks ago
Professional and courtesies technicians with attention to detail and customer needs.
Noli Arzadon22 weeks ago
The technician came on time on the day I called for service. He is friendly and fast worker.
major G22 weeks ago
Thanks for the professional service. Nelson did great job.
Wah Gee23 weeks ago
Always great, friendly service. Service the hot water on-demand system. Honest and informative service. Thanks!
Wayne O'Neill23 weeks ago
Nelson was straightforward and honest, the hydronic heating system was working perfectly when he arrived but it had been
Lauren McCaughey24 weeks ago
Speedy response time, honest, and professional service from start to finish.
Ömer Eye25 weeks ago
⭐️⭐️⭐️⭐️⭐️ Great service from Roma Heating! Professional, on time, fair pricing, and excellent quality work. Highly recommended.
karen m25 weeks ago
I got up recently to a non-working furnace. I called ROMA who had serviced it in the past and they were able to come
Alvina August25 weeks ago
I had the absolute best experience getting my tankless water heater installed. I can promise you that you are gonna get
James jw Quinn25 weeks ago
Service was quick, efficient and professional.
Jay Pelton25 weeks ago
on time thorough and professional found an issue we need to monitor
Harun Arsın26 weeks ago
Roma Heating did a fantastic job. They explained everything clearly and finished the work with care. Highly recommended!
Lara Fox26 weeks ago
Very happy with service he got my fireplace working very quickly and very courteous and professional.
M27 weeks ago
Roma Heating exceeded my expectations after they replaced my 23 years old Laars II Hydronic Boiler and 11 years old Hot
Tj Max27 weeks ago
My furnace stopped working right when the weather dropped and they managed to fit me in the same day. The technician was
Kate Steiert27 weeks ago
Very courteous, professional, thorough and friendly! Highly recommend for anyone who needs service .
Bob Rankin27 weeks ago
Nelson came promptly and on time and completed the job in good time. We’ll be happy to have Roma again next year.
Henry Reisner27 weeks ago
We had an issue with our Veissmann in line water heater as a result of lack of maintenance. I called ROMA as they
Sima Mann28 weeks ago
I had no heat and after three other companies failed to fix my furnace, a friend recommended Roma Heating. Even on the
manvir singh benipal28 weeks ago
Roma Heating & Cooling gave amazing service! The team was quick, professional, and very friendly. Everything was done perfectly. Highly recommend!
David Weir28 weeks ago
Efficient communication, punctual arrival, not too expensive.
Mo Moj28 weeks ago
Great service, great staff. Shawn was very helpful, knowledgeable and pro. Thanks
kalin28 weeks ago
ROMA Heating honestly impressed me. The technician showed up exactly on time, explained everything in a way I
Magnet_1328 weeks ago
The service Nelson provided was so exceptional I felt compelled to write a review. To say I had a great experience with
sabrina pavone28 weeks ago
Excellent service, I call them every year for maintenance and repair. Fast and friendly service.
Paulo Pereira28 weeks ago
I had a great experience with ROMA! Nelson did a great job replacing our furnace and heat pump. I highly recommend them
Paul C29 weeks ago
On time. Fair and clear pricing. Andy the service tech is really polite, very knowledgeable and was clean and tidy with the service. I've used Roma for several years. They always deliver super service.
M Lamb29 weeks ago
I had an issue with my combi boiler and called them. I left a message and received text messages and call back
Dayanna Gomez Hernandez30 weeks ago
We have worked with Roma heating with one of our biggest project in one of our companys property. Very professional, On time and communication is very clear.
akun download30 weeks ago
Excellent service, very efficient and punctual technicians, everything went very smooth, all aspects were well explain.
andrewkaylo31 weeks ago
Great service! Shawn, the technician, was very knowledgeable. Serviced my boiler and replaced everything that I needed to get my boiler running without any issues. Will definitely call them again for my heating needs.
Jane Ma31 weeks ago
It was a happy and good experience and people are nice.
Kate Mancer32 weeks ago
Servicing was done efficiently at the scheduled time.
Yolanda32 weeks ago
We called ROMA Heating to check our furnace that wasn’t working. The technician came the next day (appreciate that), he
Brent Misquita32 weeks ago
My technician Shawn was very prompt and professional.
Louise Zalusky32 weeks ago
We are very pleased with the service that Shawn, our technician, provided for the annual service on our furnace and heat
Kanas Ma32 weeks ago
Professional techician who knows what went wrong and fix it quick. We finally choose to install a new boiler, Sean comes
Patricia Montgomery34 weeks ago
Very happy with the service. Highly recommended
BABAK HEYDARI35 weeks ago
Roma installed heat pump for me I'm so happy with service thank you Shawn and bab
Gary Parkhouse37 weeks ago
Nelson was great at fixing our boiler definitely recommend him!
Heidi LeRossignol37 weeks ago
I have been using Roma for several years and I'm always happy with their friendly and professional service. They service my gas furnace and gas fireplace every year. Never had issues with them.
Simon Hwang38 weeks ago
Shawn was very friendly, courteous and most importantly, provided great service!
Serena Bickerstaff40 weeks ago
Great experience. Super kind prompt and knowledgeable
Sharon Larusson40 weeks ago
It’s always a pleasure doing business with Shawn.
Cynthia Lim41 weeks ago
Nelson arrived on time and quickly diagnosed the boiler issue, although he had to leave to get a part as he had just
Bruce Evans-Atkinson42 weeks ago
Nelson was excellent! On time for quote, experienced and knowledgeable. Also a good guy! Hope to work more with Roma. Thanks!
Robert Suranyi42 weeks ago
I was very pleased that the technician arrived on the scheduled time. I even received a message that he was on his way
John Farncomb43 weeks ago
Good pre install communication and follow up and supported with great technicians Thanks
Gordon Francis43 weeks ago
Nelson arrived at our house one day after requesting an appointment, and solved our heat pump issue within half an hour during a heat wave. Excellent service and much appreciated! Price was also reasonable.
John Tenner44 weeks ago
Roma heating did a great job installing a new furnace and heat pump for me and helped me recieve the rebate. Thank you so much to the team i would highly recommend them
Josh Lin45 weeks ago
These are a fantastic and extremely professional group of folks. Even though I was not a customer because Roma doesn’t
Josephine Llego46 weeks ago
Vey satisfied the service I got from Roma heating. Andy, the name of the technician did a good job of servicing our furnace & water tankless heater. Highly recommended.
Qiming Zhong47 weeks ago
My Viessmann Boiler 100-W stopped working on Wednesday. We called ROMA technician, he came on Thursday and found the
Dustin Keller47 weeks ago
I had Roma heating in to service my boiler, AC and air circulation machine. The technician arrived on time, work
Maggie Hu48 weeks ago
On June 23, 2025, we replaced our 30-year-old boiler through Roma heating and cooling Ltd. Since it’s an old house, the
KG Cox48 weeks ago
Wry good attendance to the issue and some help with the matter. The issue is still not resolved, not because of Roma, but due to other manufacturer issues. No hesitation to recommend Roma for your needs with heating!
sandy quek48 weeks ago
Called on weekend with our A/C not working and they were the only company that answered. Scheduled to come on Monday and
Idris Xvii49 weeks ago
We had a faint gas smell coming from our basement, so we called ROMA Heating. They arrived within hours, pinpointed the
Merlyn Diaz49 weeks ago
ROMA's technician came for a boiler tune-up in our Richmond townhouse. Very polite and thorough. He caught a small gas valve issue early. Saved us from future headaches.
King Harlequin49 weeks ago
Decided to install a new Goodman AC unit. ROMA's team handled the installation professionally, ensuring optimal performance. The cooling difference is remarkable. Thank you!
Rayna.portela1997 Rayna50 weeks ago
ROMA recently installed a dual Lennox system at our Richmond home – heat pump and gas furnace combo. We were looking to
GigaByte Rz50 weeks ago
I recently had ROMA Heating & Cooling replace our 18-year-old Lennox gas furnace at our home in East Vancouver. From the
RENEE CHEN50 weeks ago
Excellent work on our annual furnace service. Also cleaned all ducts. Air quality feels much better already.
Bula Jennings50 weeks ago
Replaced our old system with a new high-efficiency Lennox HVAC unit. ROMA handled everything from ductwork to testing. Highly recommend for full installs.
Santiago Agudel51 weeks ago
Water started leaking from the furnace drainage. ROMA diagnosed and repaired a blocked drain line. Clean and fast job, very impressed.
Thiago de Oliveira Ronsoni51 weeks ago
Just had a new Lennox Elite furnace installed by Roma. Shawn and his crew were great. Clean work, fast install, no upselling. Great HVAC company.
javad maleki51 weeks ago
I am so glad for heat pomp that they installed It’s working well, Sean and bob thank you so much
Caius Bilby51 weeks ago
Our Lennox gas furnace stopped working right before the weekend. I called ROMA and they sent a tech the same day. Fast, professional, and honest service. Highly recommend for emergency HVAC repairs.
kyle wood51 weeks ago
Scheduled a furnace tune-up before winter. ROMA's technician ensured everything was in top shape. Appreciate their thoroughness and timely service.
Keith Getty51 weeks ago
Upgraded to a smart thermostat. ROMA's technician installed it and guided us through its features. Now we can control our home's temperature remotely. Very convenient!
Eliax Zen52 weeks ago
Our Lennox furnace stopped working during a cold snap. ROMA Heating & Cooling responded promptly and had it running in no time. Their technician was knowledgeable and courteous. Highly recommend their services!
Stefanus Eka prasetyaJun 6, 2025
Our old furnace gave out during a cold snap. ROMA Heating & Cooling came to the rescue with a prompt Lennox furnace
Venus NaderMay 8, 2025
I had a great experience with ROMA Heating Ltd. From the moment I reached out, their team was responsive, knowledgeable,
HardikApr 27, 2025
Carrier Air Conditioner Maintenance and Repair ROMA Heating & Cooling has been handling the maintenance of our Carrier

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