Read what Greater Vancouver homeowners say about ROMA Heating & Cooling’s furnace, boiler, heat-pump, AC and water-heater services. All reviews are real and sourced from Google.
Reviewed by the ROMA Heating & Cooling team — TSBC-licensed gas contractor (Gas LGA0202903), bonded & insured, serving Metro Vancouver since 1999. This page was refreshed in September 2026 for the current heating season. Need a second set of eyes? Call (604) 704-0300.
In our service experience, the guidance above holds for most gas equipment in the Lower Mainland — soft water means magnetite sludge and sediment are the real wear factors, not scale. Every system differs; confirm details against your own manual or a licensed technician.
What Greater Vancouver Homeowners Say
“Nelson worked hard to get the NTI unit fixed. He was always polite, courteous and on time.”
“As always Nelson was super efficient. Showed up on time and was quick to work. I had a full maintenance done on the fireplaces and furnace. He was awesome. I won’t use anyone else.”
“Excellent service. Andy had a spare Carrier inducer with him which saved us time.”
“Was very prompt to respond to our issues. Technician was scheduled for the day following my initial call.”
“Very professional heating company. Price is reasonable, excellent work.”
“Highly recommend this company. It was a pleasure dealing with Shawn and Nelson.”
“Professional and courteous technicians with attention to detail and customer needs.”
“Always great, friendly service. Serviced the hot water on-demand system. Honest and informative. Thanks!”
“Speedy response time, honest, and professional service from start to finish.”
Why Greater Vancouver Trusts ROMA Heating & Cooling
ROMA Heating & Cooling has installed, repaired and maintained heating and cooling systems across Metro Vancouver since 1999. Our team are TSBC-licensed gas fitters (Gas LGA0202903) and Red Seal-trained technicians — licensed, bonded and insured — and we back every job with upfront, flat-rate pricing and a 100% satisfaction guarantee. We hold a 4.8★ rating from 221+ Google reviews.
- Authorized for 30+ brands (Lennox, Carrier, Viessmann, Navien, Rheem & more)
- Upfront flat-rate pricing — no overtime or hidden fees
- Free, no-obligation estimates on new installations
- Locally owned & operated in Burnaby, BC
No Hidden Fees
Our service rates are transparent and easy to understand. You approve upfront, flat-rate pricing before we start — so you never get a bill you didn’t expect.
Licensed & Bonded
ROMA is a TSBC-licensed gas contractor (Gas LGA0202903). Our technicians are bonded, insured and Red Seal-trained — qualified for any heating or cooling system.
Free Estimates
We offer free, no-obligation estimates on new installations — furnaces, boilers, heat pumps, air conditioners, tankless and hot-water tanks.
Real, verified reviews from Greater Vancouver homeowners. ROMA Heating & Cooling has earned a 4.8★ rating from 221+ Google reviews for honest, licensed furnace, boiler, heat-pump, AC and water-heater service since 1999.
Nelson worked hard to get the NTI unit fixed. He was always polite , courteous. and on time.
As always Nelson was super efficient. Showed up on time and was quick to work. I had a full maintenance done on the fireplaces and furnace. He was awesome. I won’t use anyone else.
Technicians arrived right on time and were able to diagnose and fix the issue very quickly. Thanks!
I needed to replace my furnace and hot water tank. Nelson provided the estimate and was very professional and took the
We had a commercial hot water tank with no pilot light and not firing up. Quick search of googlw suggested ROMA heating,
The service was timely and expertly done from the quote through the installation
The service persons seem to be knowledgeable. They service our hot water boiler and
Excellent service. Andy had a spare Carrier inducer with him which saved us time.
We had a 12 year old Navien Combi Hot water heater and boiler that started to have error messages, E001. Roma arranged
Thanks to the great team and service from Roma Heating - from the office contact, to the initial visit providing
5 Stars service! My fireplace had issues and needed to service my furnace. Roma was on time and they were able to fix the issues. Very happy
Nelson delivered good service and provided information and suggestions about my furnace and water heater.
Shawn and Bob were diligent and hard working and were a pleasure to have in our home
Was very prompt to respond to our issues. Technician was scheduled for the day following my initial call. Roma service
very professional heat company. price is reasonable, excellent work.
Highly recommend this company. It was a pleasure dealing with Shawn and Nelson. They are very knowledgeable and did a
ROMA’s team was professional, responsive and customer focused during the entire boiler and hot water tank replacement
Roma has been doing annual checks and cleaning of my gas furnace and water heater for years. Always on time, quick and
Read more ROMA Heating reviews (79 more)
The best! On time, efficient sn communicative. Thanks Tom
Good work done by the 2 hot water heater specialists in fixing the pipes and draining the boiler.
Fast, punctual, and did a good install. Looks and works much better better than previously. Cleaned Up well when they were done
Friendly and competent; installed a new tankless water heater very promptly and without any delay, after the old one failed.
Great service and value for money. Easy to book.
Professional and courtesies technicians with attention to detail and customer needs.
The technician came on time on the day I called for service. He is friendly and fast worker.
Thanks for the professional service. Nelson did great job.
Always great, friendly service. Service the hot water on-demand system. Honest and informative service. Thanks!
Nelson was straightforward and honest, the hydronic heating system was working perfectly when he arrived but it had been
Speedy response time, honest, and professional service from start to finish.
⭐️⭐️⭐️⭐️⭐️ Great service from Roma Heating! Professional, on time, fair pricing, and excellent quality work. Highly recommended.
I got up recently to a non-working furnace. I called ROMA who had serviced it in the past and they were able to come
I had the absolute best experience getting my tankless water heater installed. I can promise you that you are gonna get
Service was quick, efficient and professional.
on time thorough and professional found an issue we need to monitor
Roma Heating did a fantastic job. They explained everything clearly and finished the work with care. Highly recommended!
Very happy with service he got my fireplace working very quickly and very courteous and professional.
Roma Heating exceeded my expectations after they replaced my 23 years old Laars II Hydronic Boiler and 11 years old Hot
My furnace stopped working right when the weather dropped and they managed to fit me in the same day. The technician was
Very courteous, professional, thorough and friendly! Highly recommend for anyone who needs service .
Nelson came promptly and on time and completed the job in good time. We’ll be happy to have Roma again next year.
We had an issue with our Veissmann in line water heater as a result of lack of maintenance. I called ROMA as they
I had no heat and after three other companies failed to fix my furnace, a friend recommended Roma Heating. Even on the
Roma Heating & Cooling gave amazing service! The team was quick, professional, and very friendly. Everything was done perfectly. Highly recommend!
Efficient communication, punctual arrival, not too expensive.
Great service, great staff. Shawn was very helpful, knowledgeable and pro. Thanks
ROMA Heating honestly impressed me. The technician showed up exactly on time, explained everything in a way I
The service Nelson provided was so exceptional I felt compelled to write a review. To say I had a great experience with
Excellent service, I call them every year for maintenance and repair. Fast and friendly service.
I had a great experience with ROMA! Nelson did a great job replacing our furnace and heat pump. I highly recommend them
On time. Fair and clear pricing. Andy the service tech is really polite, very knowledgeable and was clean and tidy with the service. I've used Roma for several years. They always deliver super service.
I had an issue with my combi boiler and called them. I left a message and received text messages and call back
We have worked with Roma heating with one of our biggest project in one of our companys property. Very professional, On time and communication is very clear.
Excellent service, very efficient and punctual technicians, everything went very smooth, all aspects were well explain.
Great service! Shawn, the technician, was very knowledgeable. Serviced my boiler and replaced everything that I needed to get my boiler running without any issues. Will definitely call them again for my heating needs.
It was a happy and good experience and people are nice.
Servicing was done efficiently at the scheduled time.
We called ROMA Heating to check our furnace that wasn’t working. The technician came the next day (appreciate that), he
My technician Shawn was very prompt and professional.
We are very pleased with the service that Shawn, our technician, provided for the annual service on our furnace and heat
Professional techician who knows what went wrong and fix it quick. We finally choose to install a new boiler, Sean comes
Very happy with the service. Highly recommended
Roma installed heat pump for me I'm so happy with service thank you Shawn and bab
Nelson was great at fixing our boiler definitely recommend him!
I have been using Roma for several years and I'm always happy with their friendly and professional service. They service my gas furnace and gas fireplace every year. Never had issues with them.
Shawn was very friendly, courteous and most importantly, provided great service!
Great experience. Super kind prompt and knowledgeable
It’s always a pleasure doing business with Shawn.
Nelson arrived on time and quickly diagnosed the boiler issue, although he had to leave to get a part as he had just
Nelson was excellent! On time for quote, experienced and knowledgeable. Also a good guy! Hope to work more with Roma. Thanks!
I was very pleased that the technician arrived on the scheduled time. I even received a message that he was on his way
Good pre install communication and follow up and supported with great technicians Thanks
Nelson arrived at our house one day after requesting an appointment, and solved our heat pump issue within half an hour during a heat wave. Excellent service and much appreciated! Price was also reasonable.
Roma heating did a great job installing a new furnace and heat pump for me and helped me recieve the rebate. Thank you so much to the team i would highly recommend them
These are a fantastic and extremely professional group of folks. Even though I was not a customer because Roma doesn’t
Vey satisfied the service I got from Roma heating. Andy, the name of the technician did a good job of servicing our furnace & water tankless heater. Highly recommended.
My Viessmann Boiler 100-W stopped working on Wednesday. We called ROMA technician, he came on Thursday and found the
I had Roma heating in to service my boiler, AC and air circulation machine. The technician arrived on time, work
On June 23, 2025, we replaced our 30-year-old boiler through Roma heating and cooling Ltd. Since it’s an old house, the
Wry good attendance to the issue and some help with the matter. The issue is still not resolved, not because of Roma, but due to other manufacturer issues. No hesitation to recommend Roma for your needs with heating!
Called on weekend with our A/C not working and they were the only company that answered. Scheduled to come on Monday and
We had a faint gas smell coming from our basement, so we called ROMA Heating. They arrived within hours, pinpointed the
ROMA's technician came for a boiler tune-up in our Richmond townhouse. Very polite and thorough. He caught a small gas valve issue early. Saved us from future headaches.
Decided to install a new Goodman AC unit. ROMA's team handled the installation professionally, ensuring optimal performance. The cooling difference is remarkable. Thank you!
ROMA recently installed a dual Lennox system at our Richmond home – heat pump and gas furnace combo. We were looking to
I recently had ROMA Heating & Cooling replace our 18-year-old Lennox gas furnace at our home in East Vancouver. From the
Excellent work on our annual furnace service. Also cleaned all ducts. Air quality feels much better already.
Replaced our old system with a new high-efficiency Lennox HVAC unit. ROMA handled everything from ductwork to testing. Highly recommend for full installs.
Water started leaking from the furnace drainage. ROMA diagnosed and repaired a blocked drain line. Clean and fast job, very impressed.
Just had a new Lennox Elite furnace installed by Roma. Shawn and his crew were great. Clean work, fast install, no upselling. Great HVAC company.
I am so glad for heat pomp that they installed It’s working well, Sean and bob thank you so much
Our Lennox gas furnace stopped working right before the weekend. I called ROMA and they sent a tech the same day. Fast, professional, and honest service. Highly recommend for emergency HVAC repairs.
Scheduled a furnace tune-up before winter. ROMA's technician ensured everything was in top shape. Appreciate their thoroughness and timely service.
Upgraded to a smart thermostat. ROMA's technician installed it and guided us through its features. Now we can control our home's temperature remotely. Very convenient!
Our Lennox furnace stopped working during a cold snap. ROMA Heating & Cooling responded promptly and had it running in no time. Their technician was knowledgeable and courteous. Highly recommend their services!
Our old furnace gave out during a cold snap. ROMA Heating & Cooling came to the rescue with a prompt Lennox furnace
I had a great experience with ROMA Heating Ltd. From the moment I reached out, their team was responsive, knowledgeable,
Carrier Air Conditioner Maintenance and Repair ROMA Heating & Cooling has been handling the maintenance of our Carrier
Visit / Contact ROMA Heating & Cooling
- 2800 Douglas Rd B, Burnaby, BC V5C 5B7
- (604) 704-0300
- info@romaheating.ca
- Open 7 days · Free, no-obligation estimates
- 4.8★ from 221+ Google reviews
