Tankless Water Heater Installation in Greater Vancouver
If you’re tired of running out of hot water, dealing with bulky tanks, or paying high utility bills, a tankless water heater installation in Greater Vancouver is a modern, energy-efficient solution worth considering. At ROMA Heating & Cooling, we provide full-service installation of high-performance, ENERGY STAR®-certified on-demand water heaters for homeowners, landlords, and commercial properties across Vancouver, Burnaby, Surrey, Coquitlam, Richmond, and the entire Lower Mainland.
Our expert technicians help you choose the right system, size it correctly for your home, and install it to exact specifications — ensuring seamless, long-lasting performance. Whether you’re replacing a traditional storage tank or upgrading to a fully integrated hot water and heating solution, ROMA offers the knowledge, equipment, and service reputation you can trust.
Call (604) 704-0300 or email info@romaheating.ca now to schedule your free estimate for a tankless water heater installation.
What Is a Tankless Water Heater?
A tankless water heater — also known as an on-demand or instant hot water system — heats water directly as it flows through the unit, without the need to store it in a tank. When a hot water tap is turned on, cold water travels through a heat exchanger and is quickly brought up to temperature using natural gas or electricity.
Because there’s no storage tank, you’re not heating and reheating water all day, which saves energy and lowers monthly bills.
Benefits of Going Tankless:
- Endless hot water — perfect for families or multi-shower homes
- Lower utility bills — up to 30% more efficient than standard tanks
- Longer lifespan — 20+ years with regular maintenance
- Compact, wall-mounted design — frees up valuable floor space
- Cleaner water — no rusty sediment from old tanks
- Rebate eligibility — FortisBC rebates up to $1,000
Types of Tankless Water Heaters We Install
1. Whole-Home Tankless Systems
Installed centrally and sized to meet the needs of the entire household.
- Best for: Single-family homes, multi-bathroom properties
- Flow rates: 7–11 gallons per minute (GPM)
- Popular in: Richmond, Langley, Coquitlam homes with large families
2. Point-of-Use Tankless Units
Smaller systems installed near specific fixtures like kitchen sinks or in-law suites.
- Best for: Secondary suites, condos, home additions
- Ideal for areas with long pipe runs where water takes too long to heat
3. Combination (Combi) Systems
Tankless systems that also heat your home through in-floor radiant or hydronic baseboard heating.
- Best for: Radiant-heated homes in North Vancouver, West Van, and Burnaby
- Combines space heating + hot water in one high-efficiency appliance
Top Tankless Brands We Install
ROMA Heating & Cooling installs and services only trusted, top-tier tankless water heater brands. We are certified dealers and trained technicians for:
Navien
Industry leader in condensing tankless systems with up to 0.96 UEF efficiency.
- Common models: NPE-240A2, NPE-180S2
- Built-in recirculation pumps available
- Great for homes with high demand and long piping runs
Rinnai
Known for compact designs and powerful flow rates.
- Models: RU199iN, V94Xi, RL94i
- Wi-Fi enabled controls and smart home integration
- Excellent for smaller homes or basements
Bosch
German-engineered precision with a sleek design.
- Models: Greentherm C950ES, Therm 830 ES
- Excellent for both residential and commercial applications
Noritz, Takagi, Rheem, Bradford White, A.O. Smith
We also install a wide range of non-condensing and condensing models for all budgets and system layouts.
Tankless Water Heater Installation: Step-by-Step with ROMA
At ROMA Heating & Cooling, every tankless water heater installation is handled by a Red Seal-certified technician and includes full compliance with BC Building Code, gas safety regulations, and manufacturer guidelines.
Here’s what you can expect when you hire ROMA:
Step 1: On-Site Assessment
We visit your home to:
- Inspect current water heating system
- Measure hot water demand (number of bathrooms, usage habits)
- Assess gas line, venting access, and electrical availability
- Recommend appropriately sized unit based on GPM (gallons per minute) and UEF (Uniform Energy Factor)
Step 2: Transparent Quote & Rebate Estimate
You’ll receive a clear, written quote including:
- Equipment, labour, venting, and disposal
- Timeline and scope of work
- Estimated FortisBC rebate value
- Optional add-ons (recirculation system, water filter, descaler)
Step 3: Safe Removal of Existing Tank
We drain and disconnect your old storage tank and haul it away at no extra charge.
Step 4: Tankless Installation
We mount the unit on an exterior or interior wall (usually in basements or utility rooms) and:
- Run new stainless steel or PVC venting
- Upgrade gas lines (if required) for higher BTU demand
- Connect cold/hot water and condensate lines
- Test ignition, flow sensors, pressure relief valves
- Install optional accessories like flush valves and condensate neutralizers
Step 5: System Testing & User Walkthrough
We run a full test cycle and show you how to:
- Adjust temperature
- Reset the system
- Monitor diagnostics
- Use app features (for Wi-Fi enabled models)
Step 6: FortisBC Rebate Submission & Warranty
We register your product with the manufacturer and provide support with rebate documentation.
Common Challenges We Solve with Tankless Systems
Inconsistent Hot Water:
Many homes in older areas like East Vancouver or New Westminster experience hot water delays or temperature swings. We size your system precisely and offer recirculation pumps to eliminate wait times.
Limited Basement Space:
In cities like Burnaby and Richmond where homes often have limited utility room space, we mount tankless units high on the wall, saving up to 10–15 square feet.
High Water Bills from Leaky Tanks:
Storage tanks can corrode internally, leading to invisible leaks that waste water and energy. Tankless systems eliminate this risk entirely.
FortisBC Rebates for Tankless Water Heaters
As of 2025, FortisBC offers rebates up to $1,000 for eligible ENERGY STAR® certified tankless water heaters. ROMA helps you access all available incentives and bonus programs.
Eligibility Requirements:
- Must be installed by a FortisBC-approved contractor (ROMA is approved)
- Must replace an existing natural gas storage tank
- Minimum 0.90 UEF rating for rebate
We also help customers bundle rebates with other HVAC upgrades (e.g., furnace or boiler replacement) to maximize savings.
Tankless System Maintenance & Service
To ensure optimal performance and preserve your warranty, ROMA offers annual maintenance plans for all installed systems, including:
- Heat exchanger descaling
- Inlet screen cleaning
- Flush valve inspection
- Software update (if applicable)
- Diagnostic checkup of sensors and gas pressure
Hard water areas like Surrey and Langley require more frequent descaling. Ask about our water softener or filter upgrade packages.
Real Installation Examples Across Greater Vancouver
Kitsilano, Vancouver:
Replaced a 50-gallon tank with a Navien NPE-240A2 with internal recirculation — saved 30% on energy bills and freed up 12 square feet of space.
Burnaby Heights:
Upgraded an older duplex with two Rinnai RU160iN units to accommodate multi-family hot water demand.
Surrey Fleetwood:
New construction home equipped with a Bosch Greentherm C950 and radiant heating integration.
West Vancouver:
Luxury home retrofit included dual Navien combi boilers to supply radiant in-floor heat and domestic hot water for 4 bathrooms.
Service Areas for Tankless Installation
ROMA Heating & Cooling offers same-week service across all major cities in Metro Vancouver, including:
- Vancouver (Kits, Downtown, East Van)
- Burnaby (North, Metrotown, Edmonds)
- Richmond & Delta
- Surrey (Fleetwood, Newton, Cloverdale)
- Coquitlam, Port Coquitlam & Port Moody
- North Vancouver & West Vancouver
- Langley, White Rock, Abbotsford
- Maple Ridge, Chilliwack, New Westminster
We also serve remote and rural areas with advance booking.
Tankless Water Heater Installation Cost
The cost of a tankless water heater installation in Greater Vancouver depends on several factors:
- Unit size (GPM and BTU rating)
- Condensing vs. non-condensing
- Gas line and venting upgrades
- Access to the install location
Price Ranges:
- Standard condensing tankless install:
$3,200 – $4,800 - Combi tankless system (for space + water heating):
$4,800 – $7,000+ - Commercial/multi-system setups:
Quoted on inspection
Rebates up to $1,000 may apply, reducing your final out-of-pocket cost.
Why Choose ROMA for Tankless Installation?
- 25+ years of experience
- Red Seal-certified HVAC and plumbing technicians
- Authorized dealer for Navien, Rinnai, Bosch & more
- Transparent pricing and full-service support
- Trusted by thousands of homeowners in BC
- Same-day emergency hot water replacement available
When you choose ROMA, you get more than just a product — you get a partner in your home comfort for years to come.
Frequently Asked Questions (FAQs) About Tankless Water Heater Installation in Greater Vancouver
Tankless water heaters — also known as on-demand or instant water heaters — are a modern solution for homes and businesses in Greater Vancouver seeking energy-efficient, space-saving, and long-lasting hot water systems. ROMA Heating & Cooling has been a trusted HVAC contractor since 1999, offering professional tankless water heater installation throughout Vancouver, Burnaby, Surrey, Richmond, Coquitlam, and surrounding cities. We install and service leading brands like Navien, Rinnai, Bosch, Noritz, Rheem, Takagi, and more.
• What is a tankless water heater?
A tankless water heater heats water on demand, rather than storing hot water in a tank. This results in energy savings and continuous hot water.
• How does a tankless water heater work?
When you turn on a hot water tap, cold water flows through a heat exchanger in the unit and is instantly heated using gas or electricity.
• What are the benefits of a tankless water heater?
Benefits include unlimited hot water, lower energy bills, longer lifespan, space-saving design, and fewer standby heat losses.
• How much does it cost to install a tankless water heater in Greater Vancouver?
Installation typically ranges from $3,000 to $6,500 depending on brand, model, venting, and gas or electrical upgrades.
• Which areas do you serve for tankless water heater installation?
We install across Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Delta, Langley, North Vancouver, West Vancouver, Abbotsford, and more.
• What brands of tankless water heaters do you install?
ROMA installs Navien, Rinnai, Bosch, Noritz, Rheem, Takagi, IBC, and other top-performing brands suited to BC’s climate.
• Do you offer free estimates for tankless installation?
Yes. We provide free in-home or virtual consultations and custom quotes for tankless water heater installations.
• How long does installation take?
Most tankless water heater installations are completed in one day, depending on existing plumbing and venting requirements.
• Can I replace my traditional water heater with a tankless model?
Yes. We specialize in conversions from tank to tankless systems, including all plumbing, venting, and gas/electrical modifications.
• Is a permit required for installation in BC?
Yes. Gas or electric tankless systems require proper permits, which ROMA Heating will secure on your behalf.
• What’s the lifespan of a tankless water heater?
Tankless units typically last 15–20 years with proper maintenance, longer than conventional tank models.
• Are tankless systems more energy-efficient?
Yes. They are up to 30% more efficient than traditional tanks because they only heat water when needed.
• Can a tankless system provide enough hot water for a large family?
Yes. Properly sized units or multiple units can handle high demand in larger homes with multiple bathrooms.
• Do I need to upgrade my gas line for a tankless water heater?
In many cases, yes. Tankless systems often require a higher BTU input. We assess this during your quote and include it in the estimate.
• Can I install a tankless water heater in a condo or apartment?
Yes, if the building allows it and proper venting and gas/electrical connections are available. ROMA can coordinate with strata.
• Do you install electric tankless water heaters?
Yes. We install both gas and electric models, depending on what energy source is available and best for your home.
• Is a tankless system suitable for radiant floor heating?
Yes. Some models can handle domestic hot water and radiant heating through a combi boiler or hydronic loop.
• Can I control my tankless water heater with a smartphone app?
Yes. Many modern units include Wi-Fi and smart home integration for temperature control and diagnostics.
• Will a tankless unit take up less space?
Yes. Tankless systems are wall-mounted and compact, freeing up valuable floor space in your utility room or closet.
• Do tankless water heaters qualify for rebates in BC?
Yes. FortisBC and CleanBC rebates may apply to ENERGY STAR® tankless models. ROMA helps you access all available incentives.
• Do you offer financing for tankless installations?
Yes. ROMA offers financing options with low monthly payments, available on approved credit.
• Do you provide emergency tankless water heater installations?
Yes. We offer 24/7 emergency service for water heater failures and urgent replacements.
• How do I know what size tankless unit I need?
Sizing is based on your home’s peak hot water demand. ROMA technicians calculate flow rate needs and recommend the right model.
• Can I install multiple tankless units in a large home?
Yes. Large or multi-family homes may use dual units in parallel or point-of-use systems for optimal performance.
• Do tankless systems work with well water?
Yes, but hard water may require filtration or descaling to maintain efficiency and avoid buildup.
• Are maintenance plans available?
Yes. ROMA offers annual descaling and maintenance packages to keep your tankless system performing at peak efficiency.
• How often does a tankless unit need to be serviced?
Annually, especially in areas with hard water. Service includes flushing the system, cleaning filters, and checking sensors.
• Is hot water delivery faster with a tankless system?
Not necessarily faster, but you won’t run out of hot water. A recirculation pump can be added for faster delivery.
• Do you offer recirculation systems for instant hot water?
Yes. We install pumps and timers that reduce wait times and water waste by keeping hot water in the pipes.
• Can tankless systems freeze in cold weather?
Most models have built-in freeze protection. We also insulate exposed pipes and recommend indoor installations when possible.
• Do tankless water heaters require venting?
Yes. Gas units need sealed direct venting, which we install through a wall or roof using proper clearances.
• Can I vent a tankless system through my chimney?
Usually not. Tankless systems require sealed PVC venting. Chimney liners may be used for specific conversions, but we evaluate on-site.
• How quiet are tankless water heaters?
They operate quietly, typically quieter than traditional tanks. You may hear a low hum during ignition or flow activation.
• Do tankless water heaters increase home value?
Yes. They are a desirable upgrade for buyers due to efficiency, space savings, and longevity.
• Can I get a remote control panel for my tankless unit?
Yes. Many models include remote controls or wall-mounted panels for easier access and temperature settings.
• Are tankless systems better for the environment?
Yes. They use less energy and reduce greenhouse gas emissions compared to tank systems, especially with natural gas.
• Do you install combi boilers for space and water heating?
Yes. ROMA installs combination systems that serve both heating and domestic hot water needs efficiently.
• Can tankless water heaters be installed outside?
Yes. Certain models are rated for outdoor installation with weatherproofing features. We recommend this for homes with limited interior space.
• Do you handle all plumbing work during installation?
Yes. We manage the full installation, including gas, water, venting, and electrical connections.
• Can tankless water heaters be installed in crawl spaces?
Yes, if there is enough clearance and proper ventilation. We assess the space during your estimate.
• Are warranties available for tankless systems?
Yes. Most units include 10–15-year heat exchanger warranties and 5-year parts warranties. ROMA also includes a 1-year labor warranty.
• How do I schedule a tankless water heater installation?
Call (604) 704-0300 or email info@romaheating.ca to book your free consultation.
• Do you work with property managers and strata councils?
Yes. We provide multi-unit and strata-compliant solutions with documented quotes and insurance.
• Will I be without hot water during installation?
Yes, but only for a few hours. Most installations are completed same-day to minimize inconvenience.
• How do I prepare for installation day?
Clear access to the water heater area and secure pets. We’ll handle everything else, including safety protocols.
• Can I use a tankless system with solar hot water?
Yes. Some systems integrate with solar thermal as a backup or booster source. We can assess compatibility.
• Do tankless water heaters require a condensate drain?
Condensing models do. ROMA installs drain lines to code and prevents issues with freezing or backflow.
• Can you install tankless heaters in commercial spaces?
Yes. We install larger-capacity units for salons, restaurants, multi-unit buildings, and other businesses.
Ready to Go Tankless? Contact ROMA Heating & Cooling Today
If you’re ready to stop running out of hot water and start saving on energy bills, it’s time to upgrade with a tankless water heater installation in Greater Vancouver. ROMA Heating & Cooling makes the process easy, fast, and affordable.
Call (604) 704-0300 or email info@romaheating.ca to schedule your consultation, or visit our Hot Water Services page to learn more about tankless options.
We’re here to help — from selecting the perfect system to handling rebates and maintenance.
What Greater Vancouver Homeowners Say
“Nelson worked hard to get the NTI unit fixed. He was always polite, courteous and on time.”
“As always Nelson was super efficient. Showed up on time and was quick to work. I had a full maintenance done on the fireplaces and furnace. He was awesome. I won’t use anyone else.”
“Excellent service. Andy had a spare Carrier inducer with him which saved us time.”
“Was very prompt to respond to our issues. Technician was scheduled for the day following my initial call.”
“Very professional heating company. Price is reasonable, excellent work.”
“Highly recommend this company. It was a pleasure dealing with Shawn and Nelson.”
“Professional and courteous technicians with attention to detail and customer needs.”
“Always great, friendly service. Serviced the hot water on-demand system. Honest and informative. Thanks!”
“Speedy response time, honest, and professional service from start to finish.”
Why Greater Vancouver Trusts ROMA Heating & Cooling
ROMA Heating & Cooling has installed, repaired and maintained heating and cooling systems across Metro Vancouver since 1999. Our team are TSBC-licensed gas fitters (Gas LGA0202903) and Red Seal-trained technicians — licensed, bonded and insured — and we back every job with upfront, flat-rate pricing and a 100% satisfaction guarantee. We hold a 4.8★ rating from 221+ Google reviews.
- Authorized for 30+ brands (Lennox, Carrier, Viessmann, Navien, Rheem & more)
- Upfront flat-rate pricing — no overtime or hidden fees
- Free, no-obligation estimates on new installations
- Locally owned & operated in Burnaby, BC
No Hidden Fees
Our service rates are transparent and easy to understand. You approve upfront, flat-rate pricing before we start — so you never get a bill you didn’t expect.
Licensed & Bonded
ROMA is a TSBC-licensed gas contractor (Gas LGA0202903). Our technicians are bonded, insured and Red Seal-trained — qualified for any heating or cooling system.
Free Estimates
We offer free, no-obligation estimates on new installations — furnaces, boilers, heat pumps, air conditioners, tankless and hot-water tanks.
ROMA Heating & Cooling is a trusted HVAC contractor serving Metro Vancouver since 1999. We specialize in furnace repair, heat pump installation, boiler services, air conditioning, and emergency heating solutions for residential, commercial, and government clients. Available 24/7, our certified technicians deliver fast, reliable, and affordable HVAC services across Greater Vancouver.

