If your AC is running but the house just won’t cool, the unit is working but something is stopping it from removing heat. ROMA Heating & Cooling finds and fixes the cause across Greater Vancouver.
Common reasons an AC runs but doesn’t cool
When the fan runs but cool air never arrives, look at these:
- Low refrigerant from a leak (needs a licensed technician)
- A dirty or frozen evaporator coil
- A clogged air filter choking airflow
- A dirty outdoor condenser coil
- A failing compressor not pumping refrigerant
- Thermostat or control faults
What you can check first
Replace the filter, make sure all vents are open, and clear leaves and debris from the outdoor unit. If that doesn’t restore cooling within a day, it’s time for a diagnostic.
How ROMA restores your cooling
We measure temperatures and refrigerant pressures to pinpoint why heat isn’t being removed, then quote a flat-rate repair up front — prioritising no-cooling calls during Lower Mainland heat waves.
What Our Customers Say
“Called on the weekend with our A/C not working and they were the only company that answered. Scheduled to come on Monday.”
— sandy quek, Google review (★★★★★)
“Upgraded to a smart thermostat. ROMA’s technician installed it and guided us through its features.”
— Keith Getty, Google review (★★★★★)
Frequently Asked Questions
Why is cool air not coming out even though the AC is on?
Usually low refrigerant, a frozen/dirty coil, or restricted airflow. A diagnostic identifies which.
Should I add refrigerant myself?
No — refrigerant must be handled by a licensed technician, and low refrigerant means a leak that needs repair, not just a top-up.
How soon can you help in a heat wave?
We prioritise no-cooling calls across Greater Vancouver during hot spells.
Related Services
- Residential AC Repair
- AC Not Blowing Cold Air
- AC Leak Detection & Repair
- AC Compressor Troubleshooting
- Heat Pump Not Cooling
Call ROMA Heating & Cooling Today
For fast, professional diagnosis and repair anywhere in Greater Vancouver, call (604) 704-0300 or email info@romaheating.ca. Same-day and after-hours service, gas-licensed and insured, serving the Lower Mainland since 1999.
What Greater Vancouver Homeowners Say
“Nelson worked hard to get the NTI unit fixed. He was always polite, courteous and on time.”
“As always Nelson was super efficient. Showed up on time and was quick to work. I had a full maintenance done on the fireplaces and furnace. He was awesome. I won’t use anyone else.”
“Excellent service. Andy had a spare Carrier inducer with him which saved us time.”
“Was very prompt to respond to our issues. Technician was scheduled for the day following my initial call.”
“Very professional heating company. Price is reasonable, excellent work.”
“Highly recommend this company. It was a pleasure dealing with Shawn and Nelson.”
“Professional and courteous technicians with attention to detail and customer needs.”
“Always great, friendly service. Serviced the hot water on-demand system. Honest and informative. Thanks!”
“Speedy response time, honest, and professional service from start to finish.”
Why Greater Vancouver Trusts ROMA Heating & Cooling
ROMA Heating & Cooling has installed, repaired and maintained heating and cooling systems across Metro Vancouver since 1999. Our team are TSBC-licensed gas fitters (Gas LGA0202903) and Red Seal-trained technicians — licensed, bonded and insured — and we back every job with upfront, flat-rate pricing and a 100% satisfaction guarantee. We hold a 4.8★ rating from 221+ Google reviews.
- Authorized for 30+ brands (Lennox, Carrier, Viessmann, Navien, Rheem & more)
- Upfront flat-rate pricing — no overtime or hidden fees
- Free, no-obligation estimates on new installations
- Locally owned & operated in Burnaby, BC
No Hidden Fees
Our service rates are transparent and easy to understand. You approve upfront, flat-rate pricing before we start — so you never get a bill you didn’t expect.
Licensed & Bonded
ROMA is a TSBC-licensed gas contractor (Gas LGA0202903). Our technicians are bonded, insured and Red Seal-trained — qualified for any heating or cooling system.
Free Estimates
We offer free, no-obligation estimates on new installations — furnaces, boilers, heat pumps, air conditioners, tankless and hot-water tanks.
ROMA Heating & Cooling is a trusted HVAC contractor serving Metro Vancouver since 1999. We specialize in furnace repair, heat pump installation, boiler services, air conditioning, and emergency heating solutions for residential, commercial, and government clients. Available 24/7, our certified technicians deliver fast, reliable, and affordable HVAC services across Greater Vancouver.