Lennox HVAC & Heating Equipment Leak Repair in Metro Vancouver
Lennox is a trusted brand in the world of home heating and cooling. Known for high-performance, energy-efficient systems, Lennox furnaces, air handlers, and HVAC units are common in homes and businesses across Metro Vancouver. But even high-quality equipment can develop issues over time—including one of the most urgent and costly: leaks.
Whether you’re noticing water pooling near your Lennox furnace, a damp ceiling under a Lennox air handler, or unusual condensation inside your heating equipment, ROMA Heating & Cooling provides expert Lennox HVAC leak repair services across Vancouver, Burnaby, Surrey, Richmond, Coquitlam, and beyond.
Is Your Lennox System Leaking? Here’s What You Might Be Seeing:
Leaks from HVAC systems can appear in several ways:
- Water pooling around your indoor furnace or air handler
- Dripping from ceiling vents (if unit is ceiling-mounted)
- Watermarks on the wall or ceiling
- Rust or corrosion around the base of your furnace or coil
- Moldy smells near your HVAC equipment
- Reduced heating efficiency or frequent shut-offs
These issues are especially common in high-efficiency Lennox systems, where condensation is part of normal operation—but only if it’s managed correctly by drains, pans, and pumps. When something goes wrong, it can lead to property damage, mold growth, and complete HVAC failure if left unaddressed.
Common Lennox HVAC Leak Sources We Repair
At ROMA Heating & Cooling, our certified technicians specialize in diagnosing and repairing leaks from all Lennox heating and cooling systems, including furnaces, air handlers, packaged units, and ducted heat pumps.
Here are the most common culprits:
✅ 1. Condensate Drain Line Clogs
High-efficiency Lennox furnaces (like EL296V, EL296E, SLP98V) and Lennox air handlers produce condensate water during operation. This water is normally drained through a PVC line. But over time, that drain can become clogged with:
- Dust and debris
- Algae and mold
- Slime or sediment
When blocked, water backs up into the furnace or air handler, eventually overflowing and leaking onto the floor—or worse, through the ceiling if installed in an attic or upper floor.
✅ 2. Cracked or Overflowing Drain Pan
If your Lennox air handler (e.g. CBX32M, CBX27UH, CBX40UHV) is leaking, a common cause is a cracked or rusted drain pan. Located under the evaporator coil, the pan collects condensate—but if it’s damaged or misaligned, water can escape into your home’s walls, insulation, or ceiling.
✅ 3. Coil Freezing and Thawing
Restricted airflow, low refrigerant, or thermostat malfunction can cause your evaporator coil to freeze. When it melts, the excess water may overwhelm the drain pan or spill outside of the intended flow path.
✅ 4. Condensate Pump Failure
If your Lennox HVAC system is installed in a basement or attic, it may rely on a condensate pump to move water to a drain. Pump failure leads to immediate water backup and spillage.
✅ 5. Humidifier Leaks (Bypass or Powered)
Many Lennox furnaces are paired with integrated whole-home humidifiers. If the humidifier pad is clogged, the drain line is disconnected, or the solenoid valve fails, water can leak onto or inside the furnace.
✅ 6. Flue Pipe or Venting Leaks
In high-efficiency Lennox furnaces, improperly sealed PVC flue pipes can allow condensation to escape into the unit or surrounding area—especially if joints are loose or sloped incorrectly.
✅ 7. Internal Heat Exchanger Cracks
Though less common, a cracked heat exchanger in older or heavily used Lennox furnaces can lead to internal leaks and even dangerous carbon monoxide exposure. This requires immediate inspection.
Lennox Heating Equipment We Repair
ROMA Heating & Cooling services and repairs all major Lennox residential and light-commercial heating systems, including:
- Lennox Gas Furnaces:
EL296V, EL296E, SL280V, SLP98V, ML296V, ML180E, EL195NE, and more - Lennox Air Handlers:
CBX32M, CBX27UH, CBX25UHV, CBX40UHV - Lennox Packaged Units
- Lennox Ducted Heat Pumps
- Lennox Smart Thermostat–Integrated Systems
- Lennox Healthy Climate accessories (humidifiers, filtration)
Our Leak Repair Process: What to Expect
When you call ROMA Heating & Cooling to handle a leak in your Lennox HVAC system, we follow a proven, thorough process:
Step 1: System Assessment
We visually inspect your furnace or air handler, assess the installation site, and locate the source of the leak using moisture sensors, pressure gauges, and thermal imaging where needed.
Step 2: Root Cause Diagnosis
We determine whether the leak is due to drainage, condensation, corrosion, freezing, or other system malfunctions.
Step 3: Component Repair or Replacement
We clear clogged drain lines, reseal drain pans, replace faulty pumps or valves, and repair damaged fittings or flue connections.
Step 4: System Testing
After the repair, we run the system through full heat/cool cycles to ensure proper drainage, airflow, and safety.
Step 5: Leak Prevention Measures
We offer optional upgrades like:
- Condensate overflow switches
- Secondary drain pans
- Insulation for condensation control
- Regular maintenance scheduling
Why Choose ROMA for Lennox Leak Repairs?
For over 25 years, ROMA Heating & Cooling has been a trusted name across Metro Vancouver for reliable, licensed HVAC service. We’re deeply familiar with Lennox product design, repair protocols, and maintenance best practices.
What sets us apart?
- Red Seal–certified HVAC technicians
- Lennox-trained specialists
- Licensed, bonded, and insured in BC
- 24/7 emergency availability
- Fast, clean, and respectful service in your home
- Genuine Lennox parts and components
- Accurate quoting and honest pricing—no upselling
Service Areas – We’re Local to You
We proudly serve the entire Metro Vancouver and Fraser Valley region, including:
- Vancouver
- Burnaby
- Richmond
- Surrey
- Coquitlam
- North Vancouver
- West Vancouver
- New Westminster
- Port Coquitlam
- Langley
- Maple Ridge
- Abbotsford
- Chilliwack
- Delta
- White Rock
- Pitt Meadows
Prevent Future Leaks with Annual Maintenance
The best way to prevent HVAC leaks is with scheduled annual inspections, especially before the heavy heating or cooling season. ROMA offers:
- Furnace & air handler tune-ups
- Condensate drain flushing
- Coil cleaning and airflow testing
- Full safety inspections
- Smart thermostat optimization
- Leak detection systems
Ask about our seasonal maintenance plans to keep your Lennox system running clean, quiet, and leak-free.
Frequently Asked Questions (FAQs) About Lennox HVAC & Heating Equipment Leak Repair in Metro Vancouver
• Why is my Lennox furnace leaking water?
Most Lennox furnace leaks are caused by condensate drainage issues. High-efficiency units produce moisture during combustion, and when drain lines or pumps fail, water backs up and leaks.
• Can ROMA repair leaks in Lennox furnaces and air handlers?
Yes. We specialize in Lennox HVAC leak repair, including drain line unclogging, pan replacement, condensate pump service, and full diagnostics across Metro Vancouver.
• Is it normal for a Lennox HVAC system to produce condensation?
Yes—especially in high-efficiency models. However, it should be safely routed out via a drain. Visible water or dampness indicates a problem.
• What’s the most common cause of Lennox furnace leaks?
A clogged or disconnected condensate drain line is the #1 issue we see in leaking Lennox furnaces across Vancouver and nearby cities.
• Does ROMA service Lennox HVAC systems in Richmond and Surrey?
Absolutely. We serve all of Metro Vancouver, including Richmond, Surrey, Burnaby, Langley, Coquitlam, Delta, and Vancouver.
• Why is water leaking from my ceiling under a Lennox air handler?
This usually signals a leak from a ceiling-mounted Lennox unit, likely caused by a cracked drain pan, frozen coil, or failed condensate pump.
• Can a Lennox heat pump develop leaks indoors?
Yes. If connected to an indoor air handler or coil, the indoor unit can leak condensate when airflow or drainage is compromised.
• How urgent is a leak from a Lennox furnace or air handler?
Very urgent. Leaks can cause mold, structural damage, electrical shorts, and system failure. We recommend immediate professional service.
• What should I do if I see rust on my Lennox furnace?
Rust is a sign of moisture exposure or long-term leaking. Shut off the system and book a ROMA inspection to prevent internal damage.
• Is it expensive to repair a Lennox HVAC leak?
Most leak repairs range from $250–$750, depending on whether it involves minor clogs or major component replacements.
• Can a leaking Lennox unit affect my home’s air quality?
Yes. Water leakage can lead to mold and mildew, especially in humid attic or basement spaces. ROMA checks air quality during leak repairs.
• Does ROMA install new drain lines for Lennox equipment?
Yes. We can replace or reroute condensate drain lines to improve drainage and prevent future leaks.
• Do Lennox high-efficiency furnaces leak more than older models?
They can if not maintained. Because they produce more condensate, they rely on functioning drain systems to prevent leaks.
• How often should I check my Lennox unit for leaks?
We recommend monthly visual checks around your furnace or air handler and annual professional inspections by ROMA.
• What is a secondary drain pan, and do I need one for my Lennox air handler?
Secondary pans catch water overflow in attic or ceiling units. Yes, you should have one for any overhead Lennox system.
• Can Lennox HVAC units leak refrigerant as well as water?
Yes. A refrigerant leak is different from a water leak but just as serious—ROMA technicians test for both during leak service.
• Why does my Lennox unit shut off when it starts leaking?
It may have a float switch or safety sensor that detects overflow and shuts down to prevent damage.
• Is water pooling near my furnace dangerous?
Yes. It can cause corrosion, mold, and electrical faults. Always turn off power and contact ROMA for inspection.
• How do I know if it’s a leak or normal condensation?
Normal condensation is drained away silently. Visible pooling, dripping, or odors indicate a malfunction.
• Do Lennox units require a condensate pump?
Only in installations where gravity drainage isn’t possible—like basements or attics. ROMA services and replaces these pumps.
• Can a clogged air filter cause my Lennox HVAC to leak?
Yes. Poor airflow leads to coil freezing, which melts and causes water overflow. Filter checks are part of every ROMA service.
• Why is water dripping from my Lennox ceiling vent?
The air handler or duct above is likely leaking. ROMA will inspect drainage, insulation, and unit pitch.
• What tools does ROMA use to diagnose HVAC leaks?
We use moisture meters, thermal cameras, and visual inspection tools to pinpoint leaks in Lennox equipment.
• Does ROMA offer emergency leak repair services?
Yes. We offer same-day and 24/7 emergency response for Lennox leak repairs across the Lower Mainland.
• How long does it take to repair a leaking Lennox unit?
Most repairs take 1–3 hours, depending on the cause and access location.
• Is the Lennox CBX series prone to ceiling leaks?
Ceiling-mounted CBX models can leak when maintenance is neglected. ROMA specializes in these systems.
• Can a leaking HVAC unit void my Lennox warranty?
If not serviced annually, yes. Lack of maintenance can void parts and labor warranties.
• How do I stop a Lennox leak from recurring?
Have ROMA perform yearly maintenance, flush drain lines, clean pans, and test pumps to prevent future leaks.
• What parts might need replacing if my Lennox system leaks?
Common replacements include the drain pan, condensate pump, PVC drain lines, float switch, or cracked fittings.
• Does a water leak mean my furnace is failing?
Not always. Many leaks are minor drainage issues, but ongoing problems can signal aging components.
• Should I shut off my Lennox furnace if it’s leaking?
Yes. Turn off your thermostat and call ROMA to prevent further damage.
• What’s the risk of ignoring a leak for a few days?
Risk includes ceiling damage, insulation rot, mold growth, and electrical fires. Don’t wait—schedule service right away.
• Can ROMA clean my Lennox unit while repairing the leak?
Yes. We offer full HVAC cleaning and maintenance along with leak repair.
• What’s included in ROMA’s Lennox leak inspection?
A full inspection includes the furnace/air handler, coil, drain line, pump, pan, insulation, ductwork, and safety controls.
• Is it better to repair or replace a leaking Lennox system?
If your unit is over 15 years old and leaks repeatedly, replacement may be more cost-effective. We provide both options.
• Does ROMA inspect ductwork for water damage too?
Yes. We check for moisture inside ducts near the leaking HVAC unit and recommend solutions.
• Can ceiling leaks from HVAC units be prevented?
Yes—with overflow switches, maintenance, backup pans, and regular drain line cleaning.
• Why does my Lennox system smell musty when it leaks?
Moisture creates a breeding ground for mold and bacteria. We clean the unit and sanitize ducts if needed.
• Do you replace Lennox HVAC drain pans?
Yes. We replace rusted, cracked, or warped pans with compatible, durable models.
• Can ROMA repair both commercial and residential Lennox leaks?
Yes. We service homes, strata units, and light commercial properties across Greater Vancouver.
• Is leak damage covered by home insurance?
Often yes—especially if you’ve maintained your system. We provide inspection reports for claims.
• Can ROMA help me prevent leaks before they happen?
Yes. Our maintenance plans include proactive checks and upgrades to stop leaks before they start.
• What’s the best time of year to check for leaks?
Spring and fall are ideal—before peak cooling or heating season. ROMA offers seasonal tune-up specials.
• Will my heating performance drop if my Lennox furnace is leaking?
Yes. Water damage can affect blowers, controls, and combustion, reducing heating efficiency.
• How much does it cost to flush a clogged drain line?
ROMA drain line flush service starts at $150, depending on length, location, and accessibility.
• Can ROMA detect hidden water leaks before drywall damage shows?
Yes. We use infrared and moisture detection tools to find problems early.
• What’s the difference between a minor HVAC leak and a major one?
A minor leak involves a slow drip or clogged line. Major leaks cause ceiling collapse or shutdowns—both need attention.
• Do you service homes in older neighborhoods like East Vancouver or New West?
Yes. We’ve repaired Lennox systems in heritage homes and townhouses throughout Metro Vancouver.
• Will you test refrigerant levels during leak diagnostics?
Yes. Low refrigerant can cause freezing and water overflow, so we always check pressure and balance.
• Can HVAC leaks damage attic insulation?
Yes. Water from ceiling units soaks insulation, reducing R-value and promoting mold.
• What should I do before your technician arrives?
Shut off the system and clear a path to the furnace or ceiling access panel. We handle the rest.
• Can ROMA replace Lennox condensate pumps during the same visit?
Yes. We carry common Lennox-compatible pumps for same-day replacement if needed.
• Do you offer long-term service contracts for Lennox units?
Yes. Our Preventive Maintenance Plans include priority service, discounts, and annual inspections.
• How soon can you fix a Lennox HVAC leak after I call?
Often the same day, or next day at the latest—especially for emergency cases in Metro Vancouver.
• Why does my Lennox furnace leak only when the heat is on?
High-efficiency Lennox furnaces produce condensation during heating cycles. If the drain or pump isn’t working properly, water can leak when the furnace is running.
• Does a Lennox air handler in the ceiling pose higher leak risks?
Yes. Ceiling or attic-mounted Lennox units can cause major water damage if leaks occur due to gravity. These installs require regular inspections and secondary drain protection.
• What is a condensate trap, and why does my Lennox unit need one?
A condensate trap prevents air from entering the drain line. Without it, water may back up into the pan and leak. ROMA installs and clears traps as needed.
• How does ROMA locate hidden HVAC leaks behind walls or ceilings?
We use thermal imaging, moisture meters, and leak detection tools to find hidden leaks without opening drywall unnecessarily.
• Is water leaking from my Lennox coil dangerous?
While the water itself may not be hazardous, it can cause mold, damage insulation, and short out electrical components. ROMA can stop the leak and protect your system.
• Do you service Lennox HVAC leaks in commercial buildings?
Yes. ROMA Heating & Cooling repairs Lennox equipment in restaurants, retail spaces, and offices throughout Metro Vancouver.
• What’s the lifespan of a Lennox condensate pump?
Typically 3–5 years. If yours is older or noisy, ROMA can test or replace it during service.
• Can a leaking Lennox furnace affect my gas bill?
Yes. Water leaks can cause burners to shut off prematurely, leading to inefficient operation and longer runtimes.
• Is a humidifier on my Lennox furnace causing the leak?
Possibly. Leaks can occur if the humidifier pad is clogged, cracked, or leaking. ROMA inspects all add-ons during leak diagnostics.
• What’s the difference between a primary and secondary drain line?
The primary drain handles normal condensate; the secondary (emergency) line kicks in if the primary is clogged. We test both lines during inspections.
• Does ROMA use OEM Lennox parts for leak repairs?
Yes. We prioritize Lennox-approved parts to preserve system performance and warranty coverage.
• What are signs my Lennox HVAC system has a slow leak?
Look for: musty smells, moisture around the base, uneven airflow, rust, or stained drywall. These are early signs of internal leaks.
• Can ROMA help with Lennox coil leaks that result in water or refrigerant loss?
Yes. We handle both evaporator coil water leaks and refrigerant issues. We’ll identify the source and recommend repair or replacement.
• Is my leaking Lennox furnace still safe to use?
If water is pooling or dripping near electrical parts or gas components, shut it off. ROMA can assess and restore safe operation.
• Does my Lennox unit need a drain line flush every year?
Yes. ROMA recommends annual flushing to prevent algae buildup and clogs that cause leaks.
• Can ROMA install a smart sensor to detect future Lennox leaks?
Yes. We install water leak detectors and smart sensors that alert you to water in the pan or closet before damage occurs.
• Do all Lennox high-efficiency models require a condensate pump?
No. Only models installed below-grade or far from drains require pumps. ROMA assesses your setup during installation or service.
• Does ROMA clean internal water stains inside Lennox air handlers?
Yes. After leak repair, we clean and sanitize the unit’s interior to remove residue, rust, and bacteria.
• Can improper Lennox furnace installation lead to leaks later?
Yes. Poor slope, untrapped lines, or missing drain pans are common causes of future leaks from improper installs.
• Will a Lennox furnace leak if the outdoor unit is clogged?
Indirectly, yes. A restricted outdoor unit can cause longer cycles, which may produce more condensation. ROMA checks airflow system-wide.
• Why is my Lennox unit leaking even though it’s turned off?
If water continues to leak when the system is off, the drain line is likely backed up, and standing water is draining slowly or seeping out.
• Can a Lennox unit installed too close to the ceiling leak into drywall?
Yes. If there’s inadequate clearance, leaks can go unnoticed and saturate insulation and drywall over time.
• Is ice on my Lennox coil a sign of a leak?
Yes. Ice formation often leads to water leakage during thaw. It also indicates airflow or refrigerant problems.
• Can ROMA upgrade my Lennox drain line to a larger diameter?
Yes. Larger drain lines may prevent backups, especially in high-humidity environments like Metro Vancouver.
• Do you offer maintenance packages specifically for Lennox systems?
Yes. We offer Lennox-specific tune-ups, inspections, and priority leak repair services.
• Will ROMA match my home’s existing Lennox equipment during replacement?
Yes. We ensure any replaced parts, like pans or pumps, are compatible with your current Lennox configuration.
• Do water leaks void Lennox equipment warranties?
Not necessarily. But lack of maintenance or DIY repairs can. ROMA helps you maintain valid warranty coverage.
• Can I insulate my Lennox drain line to reduce leaks?
Yes. ROMA offers drain insulation to reduce condensation on cold surfaces.
• Can freezing outdoor temperatures cause Lennox equipment leaks?
Yes. Freezing weather can crack external PVC drain lines, especially if exposed. ROMA offers winterizing solutions.
• Is a foul smell from my Lennox furnace caused by a leak?
It could be. Mold or bacterial growth from standing water can create odors. We clean and disinfect as part of leak repair.
• Do attic-installed Lennox systems need special leak protection?
Yes. ROMA always recommends emergency pans, overflow switches, and insulation protection for overhead units.
• Can a leak from my Lennox HVAC cause my thermostat to malfunction?
Yes. Moisture in control wiring or low voltage areas can cause intermittent control issues.
• How can I tell if my Lennox drain pan is cracked?
Look for water at the bottom of the unit or rust lines. ROMA inspects with flashlights and scopes if the pan is hidden.
• Will regular filter changes help prevent Lennox leaks?
Yes. Clean filters maintain proper airflow and prevent coil freezing, a common cause of leaks.
• Do Lennox heat recovery ventilators (HRVs) ever leak?
Yes. HRVs and ERVs can develop condensation leaks if not properly sloped or drained. ROMA services these as well.
• Why is my Lennox unit louder when it leaks?
Water may be hitting internal fans or electrical components. This can also indicate safety risks.
• Can my Lennox iComfort system detect leaks automatically?
Not directly, but we can integrate leak sensors into iComfort-compatible smart homes for alerts and shutoffs.
• Will ROMA clean up ceiling stains or just fix the HVAC leak?
We fix the leak source and can refer licensed contractors for drywall and paint repair as needed.
• Can a leaking Lennox unit damage nearby electronics or lighting?
Yes. Leaks near ceiling lights or outlets can cause shorts, corrosion, or fire hazards.
• Do new Lennox systems come with better leak protection?
Many newer models include overflow protection, better insulation, and more accessible drain systems.
• Does ROMA inspect the heat exchanger for leaks too?
Yes. We check for cracks or corrosion in the heat exchanger, especially in older leaking units.
• Will ROMA test my water for mineral buildup in HVAC systems?
We don’t test water directly, but visible mineral scale is a sign of hard water. We can recommend filtration or flushing.
• Can I prevent HVAC leaks with a dehumidifier?
Possibly. Dehumidifiers reduce moisture load, which lowers condensate production in Lennox cooling systems.
• How often should I schedule Lennox HVAC inspections in a rental property?
At least once per year, or between tenants, to catch leaks early and prevent liability.
• Can ROMA provide digital inspection reports for landlords?
Yes. We provide PDF reports with photos and repair notes for property management or insurance use.
• Do you repair Lennox rooftop units with leaks?
Yes. ROMA services commercial Lennox RTUs with leaks in drain pans, coils, or rooftop ducting.
• Can hail damage cause Lennox units to leak water inside?
Indirectly. Hail can damage outdoor coils or dislodge parts, leading to pressure issues and internal freezing.
• Do you inspect Lennox zoning systems during leak repair?
Yes. Zone dampers, wiring, and pressure settings are part of our comprehensive diagnostics.
• Does my Lennox warranty cover labor for leak repairs?
Usually not unless you have an extended warranty. ROMA offers affordable, transparent repair pricing.
• Can you replace the evaporator coil on a Lennox system if it’s leaking?
Yes. We can replace coils in residential or light commercial units, including refrigerant recovery and recharging.
• Can ROMA reroute my Lennox condensate drain line to avoid slab damage?
Yes. We offer custom drain reroutes to avoid foundation leaks, flooding, or tripping hazards.
• What makes Lennox furnaces more prone to condensate leaks than older models?
High-efficiency Lennox models use two heat exchangers and produce more condensation during operation, making them more dependent on proper drainage systems.
• Does my Lennox air handler need a maintenance plan to prevent leaks?
Yes. Annual maintenance helps clear drain lines, test condensate pumps, and check pans—key areas where leaks often begin.
• Can ROMA inspect my Lennox HVAC system after a ceiling collapse from a leak?
Absolutely. We’ll inspect the system, determine the leak source, and provide a detailed report for insurance or restoration.
• Why is my Lennox unit leaking more during long cooling cycles?
Extended cooling increases condensate production. If the drainage system is even slightly compromised, overflow can occur.
• What is the risk of electrical fire from HVAC leaks?
Water leaking near circuit boards, relays, or motors in your Lennox system could result in short circuits or fires. ROMA shuts down and safely tests the system.
• Can I visually inspect my Lennox furnace drain line myself?
You can look for standing water or disconnected fittings, but professional flushing and diagnostics are safer and more thorough.
• Do ceiling-mounted Lennox systems require extra code-compliant leak protections in BC?
Yes. BC building code requires secondary drain pans and overflow safety switches for ceiling installations. ROMA ensures full compliance.
• What’s the best Lennox thermostat setting to prevent coil freezing and leaks?
Avoid setting the temperature too low in cooling mode. ROMA recommends 21–23°C to prevent long runtimes and coil freeze-ups.
• How do I know if my Lennox coil is leaking refrigerant or water?
ROMA uses refrigerant sniffers and electronic moisture meters to determine if the leak is from refrigerant lines or condensate systems.
• Can rodents in my attic chew through Lennox HVAC drain lines and cause leaks?
Yes. We’ve seen pests damage PVC and flexible drain lines. ROMA inspects for external causes like vermin damage.
• Does ROMA offer discounts for multiple Lennox units leaking in one home or complex?
Yes. We offer volume pricing for landlords, strata units, or homes with multiple systems.
• Can a Lennox system leak during heating and cooling seasons?
Yes. Leaks are more common in cooling mode but can also occur if secondary humidifiers or condensate pumps fail in heating season.
• Will Lennox systems shut off automatically if they detect a leak?
Some systems have float switches or integrated sensors, but not all. ROMA can add safety shutoff switches during repairs.
• Can rust inside my Lennox air handler indicate hidden leaks?
Yes. Internal rust usually forms when water leaks go unnoticed inside the cabinet. We clean and protect components from future corrosion.
• Does Lennox use stainless steel in their heat exchangers?
Yes, most high-efficiency models feature corrosion-resistant stainless steel, but surrounding components can still corrode from leaks.
• Do Lennox warranty inspections include leak testing?
Not always. ROMA performs more comprehensive testing than standard warranty checks and includes leak diagnostics as part of our service.
• How long does it take for a Lennox unit to develop a leak after installation?
Leaks can develop within months if the drain line clogs or if the system is installed improperly without slope or trap.
• Does ROMA replace damaged insulation from HVAC leaks?
We don’t perform insulation replacement directly, but we remove soaked insulation near units and refer qualified restoration teams.
• What kind of drain line does Lennox use on their HVAC systems?
Most models use 3/4″ PVC or vinyl tubing for condensate drainage. ROMA ensures correct slope and support to prevent sagging and pooling.
• How do I know if my Lennox unit is leaking internally?
Reduced performance, musty smells, or unexplained water around the base are signs of internal leaks within the air handler or furnace cabinet.
• Can I pour bleach into my Lennox drain line to prevent algae?
You can, but only in small amounts. ROMA uses safer, HVAC-specific treatments that won’t damage PVC or internal fittings.
• Is it normal to hear water running inside my Lennox system?
You may hear occasional dripping, but ongoing water noise likely indicates a clogged drain or internal pooling.
• What size of secondary drain pan do I need under a Lennox unit?
ROMA selects pans based on the unit’s footprint and required BC building code clearances for attic/ceiling installs.
• Can ROMA upgrade older Lennox systems with leak-prevention tech?
Yes. We can retrofit older units with modern float switches, pan sensors, alarm systems, and condensate protection.
• Do Lennox systems with zoning leak more often?
Not necessarily, but zoning systems can cause short-cycling if improperly configured, which can lead to coil freezing and overflow.
• Can ROMA clean mildew or mold caused by a leak?
We clean affected HVAC components and refer remediation teams for larger mold issues outside the equipment cabinet.
• Is discoloration around my Lennox vent a sign of a leak?
Yes. Yellow or brown staining around ceiling vents often indicates water seepage from above.
• What happens if my Lennox unit leaks onto ductwork?
Water-soaked ducts may lose insulation, develop mold, or fall apart. ROMA inspects and reseals affected ducting.
• Do Lennox systems require venting near the condensate drain?
Yes. Venting helps prevent airlock, which can block drainage. ROMA inspects all venting during leak service.
• Is it better to fix a leak or replace my aging Lennox unit?
If your unit is 12–15+ years old and leaking often, ROMA can provide repair and replacement estimates to help you decide.
• How much does it cost to install a secondary drain pan for a Lennox ceiling system?
Prices typically start at $300–$450 depending on access and pan size. ROMA provides free estimates.
• Will a leak affect my Lennox system’s energy efficiency?
Yes. A leaking system may short cycle or run inefficiently, increasing your monthly energy bills.
• Do you offer Lennox leak repair service in North Vancouver condos?
Yes. We frequently service ceiling-mounted Lennox systems in condos and townhouses across the North Shore.
• Can poor attic ventilation cause my Lennox system to leak?
Yes. Excess heat and humidity can lead to excess condensation and coil sweating. ROMA checks attic conditions during inspections.
• Is it safe to use flex lines instead of rigid pipe for Lennox drainage?
Flexible lines can sag and clog more easily. ROMA prefers rigid PVC with proper slope, unless flexible lines are required due to access.
• Does ROMA work with Lennox Signature, Elite, and Merit series models?
Yes. We service all Lennox product tiers and provide brand-specific repair strategies.
• Can my Lennox air handler leak even with a clean filter?
Yes. Filters help, but leaks can result from pump failure, line clogs, improper slope, or rusted pans.
• Why does my Lennox furnace smell like mildew after a leak?
Moisture inside the cabinet promotes mildew. We clean and deodorize affected areas to restore indoor air quality.
• Can ROMA install an outdoor drain line for my Lennox attic system?
Yes. We can extend drain lines to exterior walls or designated building drainage points for safe discharge.
• Do you offer duct sealing after HVAC leaks?
Yes. ROMA seals water-damaged ducts after leaks and inspects for microbial growth before resealing.
• How often should ceiling-mounted Lennox systems be inspected for leaks?
At least once a year, or immediately if you notice signs like stains, reduced airflow, or water noise.
• Can ROMA recommend replacement Lennox models if mine is beyond repair?
Yes. We’ll provide like-for-like or efficiency upgrade options based on your needs and budget.
• Do Lennox units installed in basements leak less than attic systems?
Generally, yes, because water drains with gravity. But basement units still require functioning drain lines and pumps.
• Can I patch a crack in my Lennox drain pan myself?
We don’t recommend DIY repairs. Professional patching or replacement is safer and more reliable.
• Can I get same-day Lennox leak repair in Burnaby?
Yes. ROMA provides same-day service throughout Burnaby and surrounding areas.
• What’s the most overlooked cause of Lennox system leaks?
Improper slope of the unit or drain line—often during original installation.
• Can ROMA inspect a Lennox system during a real estate transaction?
Yes. We provide pre-sale HVAC inspections, including leak detection and system condition reports.
Book Your Lennox Leak Repair Today
If your Lennox HVAC or heating system is leaking, don’t wait. Water damage, mold, and furnace failure can happen quickly without professional attention.
Call ROMA Heating & Cooling at (604) 704-0300
Or email us at info@romaheating.ca to schedule your leak inspection.
Fast, honest, certified service—exactly when you need it.
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“Nelson worked hard to get the NTI unit fixed. He was always polite, courteous and on time.”
“As always Nelson was super efficient. Showed up on time and was quick to work. I had a full maintenance done on the fireplaces and furnace. He was awesome. I won’t use anyone else.”
“Excellent service. Andy had a spare Carrier inducer with him which saved us time.”
“Was very prompt to respond to our issues. Technician was scheduled for the day following my initial call.”
“Very professional heating company. Price is reasonable, excellent work.”
“Highly recommend this company. It was a pleasure dealing with Shawn and Nelson.”
“Professional and courteous technicians with attention to detail and customer needs.”
“Always great, friendly service. Serviced the hot water on-demand system. Honest and informative. Thanks!”
“Speedy response time, honest, and professional service from start to finish.”
Why Greater Vancouver Trusts ROMA Heating & Cooling
ROMA Heating & Cooling has installed, repaired and maintained heating and cooling systems across Metro Vancouver since 1999. Our team are TSBC-licensed gas fitters (Gas LGA0202903) and Red Seal-trained technicians — licensed, bonded and insured — and we back every job with upfront, flat-rate pricing and a 100% satisfaction guarantee. We hold a 4.8★ rating from 221+ Google reviews.
- Authorized for 30+ brands (Lennox, Carrier, Viessmann, Navien, Rheem & more)
- Upfront flat-rate pricing — no overtime or hidden fees
- Free, no-obligation estimates on new installations
- Locally owned & operated in Burnaby, BC
No Hidden Fees
Our service rates are transparent and easy to understand. You approve upfront, flat-rate pricing before we start — so you never get a bill you didn’t expect.
Licensed & Bonded
ROMA is a TSBC-licensed gas contractor (Gas LGA0202903). Our technicians are bonded, insured and Red Seal-trained — qualified for any heating or cooling system.
Free Estimates
We offer free, no-obligation estimates on new installations — furnaces, boilers, heat pumps, air conditioners, tankless and hot-water tanks.
ROMA Heating & Cooling is a trusted HVAC contractor serving Metro Vancouver since 1999. We specialize in furnace repair, heat pump installation, boiler services, air conditioning, and emergency heating solutions for residential, commercial, and government clients. Available 24/7, our certified technicians deliver fast, reliable, and affordable HVAC services across Greater Vancouver.

